Avis (998)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 10 février 2022

Staff was very helpful in setting up a custom badge placement for me. Steph, Dimitri, and XuTho continued working until everything was just right. Great service!

Raspberry Creek Fabrics
États-Unis
Plus d'un an d’utilisation de l’application
BSSapps (by BSS Commerce) a répondu 15 février 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

8 août 2023

Fast customer service! Tech people quickly solved the issue for me.

PIXIE
Lettonie
Environ un an d’utilisation de l’application
BSSapps (by BSS Commerce) a répondu 11 août 2023

Thank you so much for your 5-star rating!

We are grateful that our fast customer service and tech people were able to quickly solve your issue.

Thank you for the kind words!

16 mai 2022

I'm excited. The app totally meets my expectations. Everything worked great except for 2 layout problems... So I wrote to the support and I'm totally thrilled again! Jinny and Tien Loc helped me super fast and they are really nice! They solved my problem in a very short time to my complete satisfaction. I can warmly recommend the app and the two from the support team (Jinny and Tien Loc), it's fun. Thanks you are great!

Edox Watches
Émirats arabes unis
Plus d'un an d’utilisation de l’application
BSSapps (by BSS Commerce) a répondu 17 mai 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17 décembre 2021

Customer service is outstanding. Both Jonas and Ngoc Hoang were extremely helpful, quick to respond and had less than a 24 hour turn time in resolving my urgent issue. Highly recommend!

Russell's Western Wear, Inc.
États-Unis
Plus d'un an d’utilisation de l’application
BSSapps (by BSS Commerce) a répondu 19 décembre 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Modifié le 8 septembre 2023

We have used this app a long time and we have been very satisfied. Support is also very helpful and they fixed all problem quickly. Jena fixed our problem very quickly.

Halti verkkokauppa
Finlande
Plus d'un an d’utilisation de l’application
14 juillet 2023

The app is easy to use, lots of different options and speedy support when it is needed. Recommended.

FirePit.co.uk
Royaume-Uni
Plus d'un an d’utilisation de l’application
BSSapps (by BSS Commerce) a répondu 18 juillet 2023

Thank you so much for your 5 star rating!

We appreciate your positive feedback about the ease of use of the app, the wide range of options, and the speedy support that is available when needed.

We are so glad that you recommend the App!

28 avril 2022

We've been using this app to help us promote offers across different products on our website. We're still getting to grips with the different options, but the support team are always on hand to quickly respond to the questions we've had. Would recommend

Your Dog's Club
Royaume-Uni
Plus d'un an d’utilisation de l’application
BSSapps (by BSS Commerce) a répondu 28 avril 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

8 septembre 2022

This app does exactly what it says it will. We have the top-level plan and it is straightforward and easy to use. After initially installing it, we did have an issue with a conflicting app that was preventing labels from displaying properly. Jena and Tran were able to solve the problem efficiently and effectively though - within 24 hours of reporting the issues, they were fixed. The app is now running perfectly on our site and we are very happy with it. I'd highly recommend it to anyone looking to display labels and badges on their products.

San Diego Hardware
États-Unis
Plus d'un an d’utilisation de l’application
27 avril 2021

Great and quick support
Had a problem with the app when I added a new theme, so I contacted support and they quickly fixed the problem

Rystok Vin
Danemark
Plus d'un an d’utilisation de l’application
24 février 2023

This app is easy to use! I had a wonderful experience with the app. And even more with the support team.
We had a few minor issues trying to make the app compatible. The first time, I created a badge and it works excellent in all pages but in the product page didn´t work. So I contacted via Live chat for assistance in making the badge good at the product page.
I assumed the time zone difference would cause a little delay in response but to my surprise, I received a text from Jennie - my main support and a follow up email afterwards. With the quick support of the tech guy Dinh Trong Linh - who spent hours making the theme compatible with the app, all problems were completely solved. Now I can put the badge anywhere I want (below quantity box, below product name, etc). I really like the feature as well as the available position of the badge since it makes discounts info more obvious to customers. The app is easy to use and flexible, I have been able to add multiple campaigns with.
Thank you all for all the help with custom coding and fixing all issues fast.

Marbán Libros
Espagne
Plus d'un an d’utilisation de l’application
BSSapps (by BSS Commerce) a répondu 28 février 2023

Thank you so much for your amazing 5 star rating! We are so glad to hear you had a wonderful experience with the app and our support team. We are very proud of Jennie and Dinh Trong Linh for their excellent customer service and working hard to get your issue solved. We appreciate you taking the time out to share your feedback and are very honored to have you as an active member of our community.