BSS Product Labels & Badges , 701 avis

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
Modifié le 27 février 2023

Thanks to Jennie as supporter and her technicians Tran Duc Nam and Nguyen Kim Tung. Never had service and support like this before dont hesitate to install this app, they will help you with any issue! I dont had problems with functions or anything just some positions and crossings of some lables. This app is really easy to understand and is equipped with a lot of functions and settings. I added all lables which i needed for my page because of many other apps and bugs from theme i contacted them to help with some positions. In case of this enquiry it was not just a help they fixed all things and customized some special features for me! Every day I got an answer to my questions also feedback when they needed more time! About Jennie's questions, only thing what would be a really cool feature update, if your lables also available for the basket would be really cool, because i could say to the customer hey look your product is availalbe and promote buying.
For now im really happy with the result! Thanks again for you work and great support.

MT Audio Shop
Allemagne
Temps passé à utiliser l’application : Environ un mois
BSS Commerce a répondu 28 février 2023

Thank you so much for your 5-star rating! We are so glad to hear about your positive experiences with Jennie, Tran Duc Nam, Nguyen Kim Tung, and our app. We really appreciate your kind words and we're glad that we could help with the positions and crossings of some labels. It's an honor to have customers like you that trust our service with customizations and other inquiries! We're glad you are happy with the result and thank you again for your support.

24 février 2023

This app is easy to use! I had a wonderful experience with the app. And even more with the support team.
We had a few minor issues trying to make the app compatible. The first time, I created a badge and it works excellent in all pages but in the product page didn´t work. So I contacted via Live chat for assistance in making the badge good at the product page.
I assumed the time zone difference would cause a little delay in response but to my surprise, I received a text from Jennie - my main support and a follow up email afterwards. With the quick support of the tech guy Dinh Trong Linh - who spent hours making the theme compatible with the app, all problems were completely solved. Now I can put the badge anywhere I want (below quantity box, below product name, etc). I really like the feature as well as the available position of the badge since it makes discounts info more obvious to customers. The app is easy to use and flexible, I have been able to add multiple campaigns with.
Thank you all for all the help with custom coding and fixing all issues fast.

Marbán Libros
Espagne
Temps passé à utiliser l’application : 8 jours
BSS Commerce a répondu 28 février 2023

Thank you so much for your amazing 5 star rating! We are so glad to hear you had a wonderful experience with the app and our support team. We are very proud of Jennie and Dinh Trong Linh for their excellent customer service and working hard to get your issue solved. We appreciate you taking the time out to share your feedback and are very honored to have you as an active member of our community.

24 février 2023

great app that does the job for exactly what we needed on the shop, the customer support Jennie was helpful and very quick to solve our issue. Props to the dev Dinh Trong Linh for a quick fix.

Extra Popust
Macédoine du Nord
Temps passé à utiliser l’application : Environ 12 heures
BSS Commerce a répondu 28 février 2023

Thank you so much for the 5-star rating! We appreciate your kind words. We strive to ensure our customers have the best experience possible while using our app, and are glad to hear that our customer support and developer have helped meet your needs. Thanks again for the glowing review!

Modifié le 24 février 2023

This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!

Albaray
Royaume-Uni
Temps passé à utiliser l’application : 5 mois
BSS Commerce a répondu 28 février 2023

Thank you for your glowing 5 star review! We're so glad to hear that you've had such a positive experience with our product labels and badges. We really appreciate your praise of our user friendly interface and our customer service team's rapid response and top-notch support. We really appreciate your kind words and thank you for helping make our app a success.

22 février 2023

It is a very good app. The support is very fast and reliable. Love it! I would highly recommend the BBS product label & badges to any business that wants high-quality, customizable, and durable labels and badges for their products.

Wheel&Barrow Home
Australie
Temps passé à utiliser l’application : Plus d'un an
BSS Commerce a répondu 23 février 2023

Thank you for the wonderful 5-star review! We're thrilled to hear that you found the app to be very good with fast and reliable support. We appreciate your recommendation and are glad you are enjoying our product labels and badges. Thanks again!

Modifié le 22 février 2023

Really satisfied with the app. While setting it up the labels were not seen but with the help of the support team, Jennie and Cao Nam Truong, quickly resolved it. They responded to my issue promptly, and the developer fixed the problem within a few hours. Jennie kept in touch to ensure everything was running smoothly, and I'm extremely satisfied with their service. I like using this app for building trust with the customers. The app is excellent, and I would recommend it to other Shopify store owners.

BROWSLUV
Allemagne
Temps passé à utiliser l’application : 7 jours
BSS Commerce a répondu 23 février 2023

Thank you so much for the 5-star rating! We are thrilled that you are enjoying the app, the support team, and the trust with customers it brings. We couldn't be more pleased that you would recommend our app to other Shopify store owners. We appreciate your support!

22 février 2023

I installed BSS app on the Shopify Dawn theme, there were a few issues regarding display positions etc so as suggested by themselves I contacted support.
Jena Nguyen was very prompt, friendly and helpful in her reply and with the help of their developer, Nguyen Van Ninh all issues were quickly resolved.
Jena gave detailed and clear information on the fixes and offered more help if needed.
The app is useful to highlight information and to indicate discounts and brands. I consider it to be fairly priced.

Artyfax
Royaume-Uni
Temps passé à utiliser l’application : Environ un mois
BSS Commerce a répondu 23 février 2023

Thank you for your 5 star rating! We are thrilled that you are happy with the help that Jena and Nguyen Van Ninh provided. It's great to know that the app is helpful to you and that you consider it fairly priced. We appreciate your feedback!

21 février 2023

This app is very straight forward, the free version is perfect for those looking to use their own graphics as labels. When I first setup the app, there was a conflict with my shopify theme where the labels remained on screen when a menu was pulled up, but this was very quickly fixed by Jennie the supporter and Du Bui Dinh the technician. Customer support is fast, responsive, and have the knowledge to resolve most of your conflicts. App works great, the only other problem I've run into is not being able to select label placements for mobile devices. Desktop works fine.

Net Positive Pickleball
États-Unis
Temps passé à utiliser l’application : 5 jours
BSS Commerce a répondu 23 février 2023

Thank you so much for your 5 star rating! We are so grateful to have such positive and constructive feedback on App works great, the free version, and our customer service. We are glad to have been able to resolve your issue quickly, and thank you for mentioning our team by name. Your support means a lot to us! Thank you!

16 février 2023

Jolie Nguyen and Dinh Trong Linh were incredibly helpful sorting out the label sizing for me! I sent a request for help late on a Friday afternoon and the response was still prompt and the team sorted out labels for me on Monday just as they said that they would. This has helped me increase the traffic to those pieces on the website that are low stock which is exactly what I was hoping for so thank you so muchJolie Nguyen & Dinh Trong Linh for you efforts!

Wit Style Fashion
Australie
Temps passé à utiliser l’application : 7 jours
BSS Commerce a répondu 23 février 2023

Thank you so much for your 5 star rating! We are so glad to hear that Jolie Nguyen and Dinh Trong Linh were helpful in sorting out the label sizing for you. We will continue to strive to provide prompt and reliable service to all our customers. We are happy that we were able to increase the traffic to those pieces on the website that are low on stock. Thanks again for recognizing our efforts!

16 février 2023

We are using this app on 3 stores, it is the only app we have found that allows the flexibility we need. Both with positions of display an on setting up the conditions of display. A little bit tricky getting it to work with our theme, but the BSS team is great to work with and patiently receive all our requests for 'tweaking' or help! Big thanks to Jena Nguyen, and the dev team Nguyen Van Ninh and Tran Duc Nam

Mercurius
Australie
Temps passé à utiliser l’application : 19 jours
BSS Commerce a répondu 23 février 2023

Thank you for your kind words and the 5-star rating! We are delighted to hear that you have found the flexibility you need from our app and that our team is great to work with. We appreciate your patience with our requests and your permission to 'tweak' it to fit with your theme. We are so grateful for your feedback and your recognition of Jena, Nguyen Van Ninh and Tran Duc Nam for their hard work. Thank you for your support!