Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 mars 2023

I had the pleasure of using the Product Label and Badge app for my four stores, and I must say that my experience was nothing short of fantastic. From the moment I downloaded the app, the team was there to guide me every step of the way. Jennie, in particular, was extremely helpful in answering all of my questions and providing me with the support I needed to get started.

As I began to use the app more frequently, I ran into a few technical issues that I couldn't solve on my own. Thankfully, Cao Nam Truong and Tran Duc Nam were always available to help me troubleshoot the problems. They were both incredibly knowledgeable and patient, and they went above and beyond to make sure that my issues were resolved quickly and efficiently.

The app itself is easy to use and intuitive, which made managing my product labels and badges a breeze. I was able to create custom labels and badges for each of my stores in just a few clicks, and the app's automation features saved me a lot of time and effort. Plus, the labels and badges themselves look great and have helped to increase sales on my website.

Overall, I couldn't be happier with my experience using the Product Label and Badge app. Jennie, Cao Nam Truong, and Tran Duc Nam are all exceptional members of the support team who truly care about their customers. Their dedication to providing top-notch customer service is evident in everything they do, and I feel fortunate to have had the opportunity to work with them. If you're looking for a reliable and user-friendly app to manage your product labels and badges, look no further than the Product Label and Badge app

Holden Legends Official Merchandise Store
Australie
Temps passé à utiliser l’application : 3 mois
BSS Commerce a répondu 3 mars 2023

Thank you so much for your kind words and for taking the time to leave a 5 star rating. We are delighted to hear that you had a fantastic experience with the Product Label and Badge app, and that the support team provided you with excellent customer service. We truly appreciate your positive review, and we're so glad that the app has helped to increase sales of your product. Thanks again for choosing our app!

3 mars 2023

I had the pleasure of using the Product Label and Badge app for my four stores, and I must say that my experience was nothing short of fantastic. From the moment I downloaded the app, the team was there to guide me every step of the way. Jennie, in particular, was extremely helpful in answering all of my questions and providing me with the support I needed to get started.

As I began to use the app more frequently, I ran into a few technical issues that I couldn't solve on my own. Thankfully, Cao Nam Truong and Tran Duc Nam were always available to help me troubleshoot the problems. They were both incredibly knowledgeable and patient, and they went above and beyond to make sure that my issues were resolved quickly and efficiently.

The app itself is easy to use and intuitive, which made managing my product labels and badges a breeze. I was able to create custom labels and badges for each of my stores in just a few clicks, and the app's automation features saved me a lot of time and effort. Plus, the labels and badges themselves look great and have helped to increase sales on my website.

Overall, I couldn't be happier with my experience using the Product Label and Badge app. Jennie, Cao Nam Truong, and Tran Duc Nam are all exceptional members of the support team who truly care about their customers. Their dedication to providing top-notch customer service is evident in everything they do, and I feel fortunate to have had the opportunity to work with them. If you're looking for a reliable and user-friendly app to manage your product labels and badges, look no further than the Product Label and Badge app

GMSV OFFICIAL MERCHANDISE STORE
Australie
Temps passé à utiliser l’application : 3 mois
BSS Commerce a répondu 3 mars 2023

Thank you so much for your kind words and for taking the time to leave a 5 star rating. We are delighted to hear that you had a fantastic experience with the Product Label and Badge app, and that the support team provided you with excellent customer service. We truly appreciate your positive review, and we're so glad that the app has helped to increase sales of your product. Thanks again for choosing our app!

3 mars 2023

I had the pleasure of using the Product Label and Badge app for my four stores, and I must say that my experience was nothing short of fantastic. From the moment I downloaded the app, the team was there to guide me every step of the way. Jennie, in particular, was extremely helpful in answering all of my questions and providing me with the support I needed to get started.

As I began to use the app more frequently, I ran into a few technical issues that I couldn't solve on my own. Thankfully, Cao Nam Truong and Tran Duc Nam were always available to help me troubleshoot the problems. They were both incredibly knowledgeable and patient, and they went above and beyond to make sure that my issues were resolved quickly and efficiently.

The app itself is easy to use and intuitive, which made managing my product labels and badges a breeze. I was able to create custom labels and badges for each of my stores in just a few clicks, and the app's automation features saved me a lot of time and effort. Plus, the labels and badges themselves look great and have helped to increase sales on my website.

Overall, I couldn't be happier with my experience using the Product Label and Badge app. Jennie, Cao Nam Truong, and Tran Duc Nam are all exceptional members of the support team who truly care about their customers. Their dedication to providing top-notch customer service is evident in everything they do, and I feel fortunate to have had the opportunity to work with them. If you're looking for a reliable and user-friendly app to manage your product labels and badges, look no further than the Product Label and Badge app

Tickford Racing Official Merchandise Shop
Australie
Temps passé à utiliser l’application : 3 mois
BSS Commerce a répondu 3 mars 2023

Thank you so much for your kind words and for taking the time to leave a 5 star rating. We are delighted to hear that you had a fantastic experience with the Product Label and Badge app, and that the support team provided you with excellent customer service. We truly appreciate your positive review, and we're so glad that the app has helped to increase sales of your product. Thanks again for choosing our app!

3 mars 2023

Until now, great product, easy to use and user friendly. Helpful customer service (I had a great experience with Jennie as the supporter)

TOP TRADE STORE
Roumanie
Temps passé à utiliser l’application : 2 jours
BSS Commerce a répondu 3 mars 2023

Thank you so much for the 5 star rating! We appreciate your kind words about our product, its ease of use and user friendliness, as well as your great experience with Jennie. We are glad that you are satisfied with our customer service.

1 mars 2023

Application fonctionnelle et intuitive offrant de multiples possibilités et support technique très réactif !

Altesse Studio
France
Temps passé à utiliser l’application : 8 jours
BSS Commerce a répondu 2 mars 2023

Merci beaucoup pour votre commentaire 5 étoiles ! Nous sommes très heureux que vous appréciiez le niveau de notre application et sa capacité à offrir de multiples possibilités. Nous apprécions également votre opinion sur notre support technique réactif !

Modifié le 27 février 2023

The app is perfect for adding extra pop to our occasional sales - a little bit glitchy but the support team are wonderful and handle your requests with ease, and very quickly!

Support team Jena Nguyen, along with devs Tran Duc Nam and Nguyen Van Ninh, fixed our issues within a few hours. Jena was very helpful and responsive, and kept me updated throughout the dev changes.

We use the Labels to show which products are included in certain sales, and the badges to provide further info, T&Cs of the sale, etc within the actual product.

* 4/5 stars for the platform, 5/5 stars for the support team!

JOLYN Australia
Australie
Temps passé à utiliser l’application : 12 mois
BSS Commerce a répondu 28 février 2023

Thank you so much for your 5-star rating! We are so thankful for the kind words you shared about our support team, Jena Nguyen, Tran Duc Nam, and Nguyen Van Ninh, as well as the Labels and Badges feature. We are pleased to know that the app has added extra pop to your occasional sales. Thanks again!

Modifié le 27 février 2023

Thanks to Jennie as supporter and her technicians Tran Duc Nam and Nguyen Kim Tung. Never had service and support like this before dont hesitate to install this app, they will help you with any issue! I dont had problems with functions or anything just some positions and crossings of some lables. This app is really easy to understand and is equipped with a lot of functions and settings. I added all lables which i needed for my page because of many other apps and bugs from theme i contacted them to help with some positions. In case of this enquiry it was not just a help they fixed all things and customized some special features for me! Every day I got an answer to my questions also feedback when they needed more time! About Jennie's questions, only thing what would be a really cool feature update, if your lables also available for the basket would be really cool, because i could say to the customer hey look your product is availalbe and promote buying.
For now im really happy with the result! Thanks again for you work and great support.

MT Audio Shop
Allemagne
Temps passé à utiliser l’application : Environ un mois
BSS Commerce a répondu 28 février 2023

Thank you so much for your 5-star rating! We are so glad to hear about your positive experiences with Jennie, Tran Duc Nam, Nguyen Kim Tung, and our app. We really appreciate your kind words and we're glad that we could help with the positions and crossings of some labels. It's an honor to have customers like you that trust our service with customizations and other inquiries! We're glad you are happy with the result and thank you again for your support.

24 février 2023

This app is easy to use! I had a wonderful experience with the app. And even more with the support team.
We had a few minor issues trying to make the app compatible. The first time, I created a badge and it works excellent in all pages but in the product page didn´t work. So I contacted via Live chat for assistance in making the badge good at the product page.
I assumed the time zone difference would cause a little delay in response but to my surprise, I received a text from Jennie - my main support and a follow up email afterwards. With the quick support of the tech guy Dinh Trong Linh - who spent hours making the theme compatible with the app, all problems were completely solved. Now I can put the badge anywhere I want (below quantity box, below product name, etc). I really like the feature as well as the available position of the badge since it makes discounts info more obvious to customers. The app is easy to use and flexible, I have been able to add multiple campaigns with.
Thank you all for all the help with custom coding and fixing all issues fast.

Marbán Libros
Espagne
Temps passé à utiliser l’application : 8 jours
BSS Commerce a répondu 28 février 2023

Thank you so much for your amazing 5 star rating! We are so glad to hear you had a wonderful experience with the app and our support team. We are very proud of Jennie and Dinh Trong Linh for their excellent customer service and working hard to get your issue solved. We appreciate you taking the time out to share your feedback and are very honored to have you as an active member of our community.

24 février 2023

great app that does the job for exactly what we needed on the shop, the customer support Jennie was helpful and very quick to solve our issue. Props to the dev Dinh Trong Linh for a quick fix.

Extra Popust
Macédoine du Nord
Temps passé à utiliser l’application : Environ 12 heures
BSS Commerce a répondu 28 février 2023

Thank you so much for the 5-star rating! We appreciate your kind words. We strive to ensure our customers have the best experience possible while using our app, and are glad to hear that our customer support and developer have helped meet your needs. Thanks again for the glowing review!

Modifié le 24 février 2023

This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!

Albaray
Royaume-Uni
Temps passé à utiliser l’application : 5 mois
BSS Commerce a répondu 28 février 2023

Thank you for your glowing 5 star review! We're so glad to hear that you've had such a positive experience with our product labels and badges. We really appreciate your praise of our user friendly interface and our customer service team's rapid response and top-notch support. We really appreciate your kind words and thank you for helping make our app a success.