BSS: Product Labels & Badges
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!
Dear,
Kindly receive our sincere apology for your experience and for our delay in response during the weekend.
When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.
Thank you so much.
Best,
Steph and the team.
Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.
The customer service is top-notch. I think it will work if they keep working with us to get the app where it needs to be.
Such a pity to see that our app didn't work well with your theme.
However, kindly understand that Pipeline is a custom theme which is provided by a 3rd-party provider on Shopify. Also, every theme has its own structure and every site has its own 3rd-party apps installed. Thus, you can reach out to us for further assistance and our team will for sure help you out.
Hope you will give us another chance assisting much further on this. You can contact us at sales@bsscommerce.com or via our Live Chat icon from the app and our agent will be right there.
App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.
Thank you so much for your kind words!
We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.
We are glad to hear that you are recommending us and appreciate your feedback.
Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Still new to this app, but very pleased so far with value and have received excellent customer support in resolving incompatibilities with our theme. Each issue was resolved quickly and communication was excellent.
The resulting product labels are really eye-catching and helping promote our reduced products.
I am sure we will be using this app far more over coming weeks / months.
Thank you for such a valuable review!
We are so glad to hear that you are enjoying the value and customer service we have provided. We are thrilled that the product labels have helped promote your reduced products.
However, dropping a 4/5 star review means you are not totally satisfied with the app yet. We look forward to having you use the app more in the coming weeks and months so that we can assist much further and help you revise your experience.
Again, thank you so much!
The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.
Great thanks from Gigi and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it
Great thanks from Gigi and the team for your patience and understanding so far.
Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Dear Be You Boutique,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Dear VersaDesk,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.