BSS: Product Labels & Badges

BSS: Product Labels & Badges

리뷰 (1,211)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 11월 18일

The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!

Compostable.ca
캐나다
앱 사용 기간 3개월
답글 Tech Arms (by BSS Commerce)개 2024년 11월 21일

Dear Compostable.ca,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024년 10월 27일

Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.

BabyRest
오스트레일리아
앱 사용 기간 9개월
답글 Tech Arms (by BSS Commerce)개 2024년 11월 1일

Dear BabyRest,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024년 11월 25일에 편집됨

Very thankful for your help!

Edorement
네덜란드
앱 사용 기간 대략 1개월
답글 Tech Arms (by BSS Commerce)개 2024년 10월 28일

Hi Edorement,

Our team has investigated and resolved the issue, ensuring that everything is now functioning as expected.

However, we haven't received a response from you yet. Please respond to the email, and we’ll be more than happy to assist you further. Your satisfaction is incredibly important to us, and we’re always here to support you

Thank you for your attention, and we look forward to your reply.

Best regards,
BSS Commerce Team

2024년 8월 29일

It is easy to use and they have good customer service to support your needs and answer your enquires

Indeed laboratories
캐나다
앱 사용 기간 13일
답글 Tech Arms (by BSS Commerce)개 2024년 9월 4일

Dear Indeed laboratories,

Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else.

We appreciate your support and look forward to continuing to serve you!

2024년 8월 28일

Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.

LightCase
덴마크
앱 사용 기간 대략 13시간
답글 Tech Arms (by BSS Commerce)개 2024년 9월 4일

Dear LightCase,

Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.

2024년 7월 22일

works fine, easy to use. doesn't really work on my phone but works on the pc version

Reign Culture
네덜란드
앱 사용 기간 3개월
2024년 8월 8일

Great customer service

Drops - Contemporary Wines
독일
앱 사용 기간 2년 초과
2024년 11월 26일

Ist ein komplexes tool und wir müssen noch sehr viel lernen. Aber wir werden es auf alle Fälle behalten.

Wohnmomentum
오스트리아
앱 사용 기간 대략 1시간
답글 Tech Arms (by BSS Commerce)개 2024년 11월 30일

Dear Wohnmomentum,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024년 3월 17일

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
미국
앱 사용 기간 8개월
답글 Tech Arms (by BSS Commerce)개 2024년 3월 18일

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

2024년 12월 8일

Very good app, but what would make it perfect is if... if there is a 10%, 25%, 50%, etc group of badge/labels, there needs to be matching 5%, 15%, 20%, 30%, etc (you get the point) - basically ever 5 step percentage should be matching.

For my BFCM sale, I had 10%, 15%, 20%, 25%, and 30% discounts, but there was not one single "family library" of the same/similar icons that had all these percentages (I think maybe the super generic ones had them all). Anyway, having mismatched icons didn't look overly professional IMO.

Yes, I could make my own, or find my own.. but that's why I'm paying for an app - to not do that.

Another strange occurrence happened. When I used a bulk-price app to change my prices, BSS recognized those when I used the percentage rules in BSS. But, when I changed the price manually, and changed the compared to price manually (discounting by 30%) the BSS 30% rule didn't pick those 2 products up as being discounted by 30%. Not sure what that was all about.

Anyway, very very good app. I just would want to see a complete family libraries of 5% through 100% off (ever 5th percentage step), and matching "SALE," 'Buy X, Get X," "Flash Sale!" icons that could be used to match the 5%-100% icons. Make true families of icons.

The Painted Heirloom
미국
앱 사용 기간 11일