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Hard to find a good product label app, glad I finally found this one. Support has been great and there are so many great options for labels. Would definitely recommend it.
The lack of customer support has made this a 2 star app for me. I have ran into issues on 2 occasions now where it's not displaying on my theme and both times it has taken me multiple messages on separate days to get one reply from them.
Dear,
So sorry for hearing about the problem. We'd just had a long national vacation and the response might have been a bit delayed.
Once we received your email, our team quickly reached you via email to fix the problem right.
Hope you can give us a chance to support you.
Best,
BSS Commerce Team.
They surely help me a lot. Especially, Gigi as the supporter and Tien Loc as the technician, I told them what I needed and they reached out immediately even it was their off-time. I really appreciate all that. Because we literally have 7 other Shopify stores waiting to use this APP. Our theme doesn't work well with the app, but now it's all good, I get help very timely and they're patient too. I'd recommend this APP for sure. What I like about this APP is that they allow me to use customized images too. And they're free for what i need the most!!!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Fantastic App! Really easy to use and allows us to customise our own labels.
Tech team is amazing as they helped me fix an issue straight away!
Thank you for your review.
We're happy our assistance makes you satisfy.
Provide helpful apps and support to all customers is that what we want to achieve.
We will improve our apps day by day to match more customers' requirements.
Thank you for choosing and trusting us.
I installed this app on our store, we had some layout issues as our theme was not 100% compatible, but this was no issue at all. The team at BSS Commerce were very quick to reply via chat and help me out. Jena Nguyen arranged for her developer Nguyen Khac Hiep to jump into our shopify admin and fix the issue promptly. The app is now working and performing perfectly with no issues. I am very happy with the team and service that I received and I can not recommend this app more.
"Extremely useful app, because you can change labels on the product photos easily and save lots of time with it. It is very user friendly, easy to navigate and it has a forever free plan as well. The support is super friendly. Very recommended."
Thank you.
You are definitely right about our Product Labels & Badges Pro app. FREE and helpful forever!
Excellent customer service and excellent features in this app! Give this one a go! Trust me, you will not regret it!
Thank you so much for your 5 star rating!
We really appreciate it - it sounds like you loved our excellent customer service and features! We're so glad you'd recommend us to others - thank you!
App works well, and allows me to highlight some key selling features easily. I had a small issue with badges appearing in an odd place, but Amber and Hoang fixed it very promptly.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Mình đã gặp 1 tí vấn đề khi đăng ký dùng Gói Free nhưng được sự hỗ trợ rất nhiệt tình và nhanh từ đội ngũ BSS, xin cảm ơn các bạn, một sản phẩm từ Việt Nam
Cảm ơn bạn vì đã sử dụng và hài long với app Product Labels & Badges của chúng tôi.
Hãy liên hệ đến sales@bsscommerce.com bất cứ khi nào bạn cần giúp đỡ.
Thân ái,
BSS Commerce Team
Thank you for the help. Very fast team. Thanks to Jolie for the suport and her developer. They solve the problem like was nothing.
Thank you very much for your 5-star rating.
We are glad to hear that you had a great experience with our team. We truly appreciate your help and support. Thank you again!