BSS: Product Labels & Badges

I'm really pleased with this app so far; it's providing exactly what I need.
I had an initial issue with getting some of the labels to display in the way I wanted them to so I sent a request for assistance.
It's worth mentioning at this point that the app developers are based in Hanoi, Vietnam and I am based in the UK with a 7 hour time difference. Additionally this issue arose on the eve of the Lunar New Year holiday (Tet) when everything in Vietnam shuts down for a week.
I received a really prompt reply from Jolie Nguyen who got her developers Tran Duc Nam, Dinh Trong Linh to resolve the issue within little more than an hour.
That was excellent service but it didn't finish there. I then had another problem I wanted solving and was quite happy to wait until after the holiday so was amazed to receive a response on the first day of their holiday advising me they had resolved the second issue as well !! I wish we could expect such amazing customer service here in the UK :) Thank you and chúc mừng năm mới

Great support, no matter if you are a free user or paid user and much potential on this app! Hope to see more updates on it.

solved problem to mark sale items without using compare at price. easy to set up and doesnt seem to slow site speed.

I just installed this app and contacted support through their chat. Extremely professional company. They will go out of their way to help and their response was very fast. I recommend this product.

The Product Labels & Badges app is feature-rich and very easy to configure. We noticed significant increase in click-through rate and sales in the products that we have placed Custom Text Labels on the product thumbnails, in the Collection and Search Result pages. The Countdown Timer feature is especially useful and fun. The timers drove urgency during our flash sales campaigns. Sales up! Jena from the the support team and the developers from the tech team (thanks Nguyen Van Ninh and Phan Thanh Son !) were super responsive and helpful. They addressed our concerns by patiently looking into our codes and provided effective solutions in less than 2 hours! We love this app! It has so much potential. Please keep the new features rolling. Thanks BSS Commerce team!

Great app. the labels do exactly what I need them to do! Plus customer service is there to help and on time.

This is the best app I found to create a variety of badges and labels; it offers so many options, including the ability to upload our own. Pricing is competitive too. But best of all is the team from BSS Commerce! They have been so helpful in making sure our badges and labels were just like we needed them. A massive thank you to Amber, Steph, Duong and Hoa! Great work and fantastic communication. I look forward to working with them again and am very happy to recommend their app.

First, we want to say thank you for efforts from support side but, after a MONTH in communication with support there is REPEATED issues all the time that were impossible to fix completely by them. If you are using PageFly app, forget it this app. We can´t create badges with no crash the design. We can do it but, then, we need to contact every time with support to fix the new columns created. Also, most important thing for us is Geo Location it does not work properly. App don´t identify IPs from several countries. We are tested this app against GeoDirectly that is really great IP Geo Content based. With both apps in same places and with same IPs, this app (Product Labels&Badges) don´t detect that IP country and in consecuence don´t show the badges. It was a really headache. Finally, there are another issues as for example, support has changed the size of a badge (due we CANT) but at same time they changed another different badges size making BIGGER and affecting the look and feel of the site. So... thank you again for your efforts trying to fix that things and I wish you all the best success in the future.

Easy to use and does what it says. Had one question I needed help with, and Jinny Nguyen was very helpful. Very happy with the app

Great Support!
App is very easy to use. At first, app does not proper working on my theme because its not shopify theme. But app developer fixed it super fast and super fast kind response!! Great Great Support