Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 augustus 2021

The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.

A Makers' Studio Store
Verenigde Staten
Meer dan 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 24 augustus 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

6 juli 2022

The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.

MySecretCase
Italië
Ongeveer een jaar gebruiken de app
28 maart 2023

Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)

madeathand.nl
Nederland
11 maanden gebruiken de app
BSS Commerce heeft geantwoord 3 april 2023

Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!

1 oktober 2021

This app has some glitches/nuance to it but the support team was incredibly helpful and responsive in helping with my requirements

Ecoy
Australië
8 maanden gebruiken de app
BSS Commerce heeft geantwoord 1 oktober 2021

Thanks for your patience with the app and we're happy that the app works well now.

Please enjoy the app!

29 april 2022

Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.

Honies et Bees - Ta trousse beauté bio
Frankrijk
5 maanden gebruiken de app
BSS Commerce heeft geantwoord 6 juni 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Bewerkt 29 december 2021

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

contarmarket
Verenigde Staten
4 maanden gebruiken de app
BSS Commerce heeft geantwoord 19 december 2021

Dear,

Kindly receive our sincere apology for your experience and for our delay in response during the weekend.

When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.

Thank you so much.

Best,

Steph and the team.

9 september 2021

Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it

MELIBeauty.de
Denemarken
3 maanden gebruiken de app
BSS Commerce heeft geantwoord 9 september 2021

Great thanks from Gigi and the team for your patience and understanding so far.

Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

13 maart 2023

Customer service was responsive, quick, and efficient. As far as the app itself, we are still trying to adapt it to our needs.

Robed With Love
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
BSS Commerce heeft geantwoord 15 maart 2023

Thank you so much for your review! We are very pleased to hear that our customer service was responsive, quick, and efficient. We appreciate your feedback and will continue to strive to optimize our app to meet your needs.

5 januari 2024

Drink Dry Kuwait
Verenigde Arabische Emiraten
8 maanden gebruiken de app