Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 96% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
19 październik 2023

Great support procress- fast and friendly service, fixed the issue within 24 hours!

NinaBreddal
Wielka Brytania
28 dni korzystania z aplikacji
6 sierpień 2023

The app is very easy to understand and the support team is very quick in checking through issues for us to use the app in no time! Jolie is very keen to understand the issues that we were facing and instead of only solving the problem, she also made sure we understand what needs to be done to avoid similar issues in the future.

Steve Madden Indonesia
Indonezja
Około 2 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 11 sierpień 2023

Thank you so much for your 5-star rating!

We're glad to hear that you found the app easy to understand and that our support team was quick and ready to help. We also appreciate your kind words about our agent and her dedication to making sure you understand what caused the issue and how to prevent it in the future.

We are truly thankful for your feedback and we hope you continue to have a good experience with our app.

26 wrzesień 2023

Used to create SALE labels across products and collections for our End of Summer Sale. The app is very easy to use & robust enough to implement right away for a release on the day.
I used a product tag to target products and was pleasantly surprised by the various layouts and labels available, but also the ability to upload custom badges to echo your branding perfectly.
Devs team are quick to tweak their script, and Jolie was very friendly - but beware they aren't on GMT timezone.

Agriframes
Wielka Brytania
4 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 3 październik 2023

Thank you for your wonderful 5 star rating!

We are impressed that you were able to use our product to create SALE labels quickly and efficiently, and appreciate your compliments on the various layouts and labels available, as well as the ability to upload custom badges. We are also delighted to hear that development team is quick to respond and the friendly customer service.

We appreciate your kind words!

20 sierpień 2023

The support has been amazing, i would highly recommend.
They answered within an hour and fixed the problem while i slept.

Wands of Lust Co
Australia
7 miesięcy korzystania z aplikacji
BSS Commerce odpowiedział(a) 22 sierpień 2023

Thank you so much for your positive 5 star rating and kind words!

We truly appreciate your feedback and are proud that our customer service could provide such a positive experience.

Thank you so much for your recommendation!

30 maj 2023

Great app, does just what we need. The customer support from Jena has been amazing and resolved all our issues.

LOFT
Wielka Brytania
7 miesięcy korzystania z aplikacji
BSS Commerce odpowiedział(a) 7 czerwiec 2023

Thank you so much for your review!

We are glad to hear that our app is helpful and our agent has done a good job.

Appreciate a lot for your saying!

30 sierpień 2023

Great product, flexible enough to make lots of labels and badges. Lots of testing required to get correct sizes on desktop and mobile (different setting required) and to ensure priorities are correct when multiple conditions are true. very happy with the product and the query support I received.

Chartley Chucks
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 6 wrzesień 2023

Thank you so much for your 5 star rating!

We're so glad that you are pleased with the product and the support you have received.

Your feedback is greatly appreciated!

10 październik 2023

A great, useful app, and the customer support team is responsive and helpful! I had a bit of trouble integrating with my Shopify theme but their team went and had everything up and running perfectly.

Spooky Cat Press
Stany Zjednoczone
10 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 16 październik 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

10 sierpień 2023

I had a problem with one of the functionalities. Great service and support and issue was dealt with quickly!

D2D HealthCo.
Kanada
10 miesięcy korzystania z aplikacji
BSS Commerce odpowiedział(a) 18 sierpień 2023

Thank you very much for your 5 star rating and your kind words about our service and support!

We are glad to hear that your issue was resolved quickly. We are committed to providing our customers with the best experience possible.

9 maj 2023

Awesome app that does exactly what we need! Ran into some formatting issues with our theme and customer support fixed it within hours. Great customer service!

Dually Wheels Canada
Kanada
Około 2 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 10 maj 2023

Thank you so much for your 5 star rating! It's so happy to hear that you found our app awesome and you were especially impressed with our customer service! We are grateful for your feedback and appreciate your support.

25 maj 2023

Fantastic customer support helped solve an issue with a custom and experimental sash we wanted to use - thanks again!

Dangerfield
Australia
9 miesięcy korzystania z aplikacji
BSS Commerce odpowiedział(a) 29 maj 2023

Thank you so much for your five-star rating of our fantastic customer support! We are thrilled you were able to find a solution to your custom and experimental sash needs. We greatly appreciate your support!