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Jolie and dev Tran Duc Nam fix all the issues that I had setting the app, all ready to go, great app! full recommend it
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I downloaded this app to set up back order and pre-order labels on my products. I had an issue setting the configuration up so I reached out to customer support and within a few hours (on Thanksgiving evening mind you) it was resolved (thanks Stephanie!).
I had an issue with the labels overlaying our header & the support team resolved it within a very quick amount of time.
This app is fantastic. I use the app for product labels, which results in a more appealing presentation of my products. I have got Jennie as my supporter and the tech guy Dinh Trong Linh that helped me fix all of my issues. Since downloading the app, I've seen several improvements and adjustments, which gives me confidence that they are committed to continuous improvement. Our store theme is not officially developed by Shopify, and the compatibility is relatively poor. I have created my labels to display on my app and I am getting a small error. This issue was resolved quickly when I contacted the support team for support. Now my labels are working fine. Jennie always updated me on every situation, very professionally and the tech guy Dinh Trong Linh is also great, they always acted fast and very professional. we really appreciate that work ethic. To make our sales more effective. I'll keep using this software to label relevant products with "sale" and display it as a label on the product photos. Thank you guys! : D
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
We use this app to show badges/labels on specific products and collections. It's easy to install and set up, plus the support team have a very quick response time when you have any questions or a technical issue. Thank you in particular to Jena, Phan Thanh Son and Tran Duc Nam who managed to fix a display problem with our badges/labels. Some products were showing the label incorrectly but once the team had the access to what they required everything was fixed in less than 24 hours.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great App,
Very Helpful Support team, they fixed the issue in no time,
it enables you to add a label on multiple conditions
The assistance that Jolie and Dev Dinh Trong Linh provided was invaluable when I was having some difficulties with the app. I am also grateful that I was kept up to date at all times. Thank you guys.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
I USE THIS APP AND I AM VERY SATISFIED WITH THE SIMPLE OPERATION. Quick and fast customer service to solve any problem and get help! highly recommend!
I contacted support because the labels weren't appearing on some of the products. They were in touch within 2 minutes and within 10 minutes, everything was working! Turned out it was the cache on my computer causing the issue in the end anyway!
Fantastic app and great support. Thank you so much
Thank you too for using our app and be patient with us although there is a small error.
Really appreciate your kind words!
The badges and labels are unique. Their customer service is excellent! I highly recommend! Thanks for all of the help.