BSS: Product Labels & Badges

BSS: Product Labels & Badges

Recenzje (1 180)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 96% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
27 październik 2024

Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.

BabyRest
Australia
9 miesięcy korzystania z aplikacji
Tech Arms (by BSS Commerce) odpowiedział(a) 1 listopad 2024

Dear BabyRest,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

29 sierpień 2024

It is easy to use and they have good customer service to support your needs and answer your enquires

Indeed laboratories
Kanada
13 dni korzystania z aplikacji
Tech Arms (by BSS Commerce) odpowiedział(a) 4 wrzesień 2024

Dear Indeed laboratories,

Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else.

We appreciate your support and look forward to continuing to serve you!

28 sierpień 2024

Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.

LightCase
Dania
Około 13 godzin korzystania z aplikacji
Tech Arms (by BSS Commerce) odpowiedział(a) 4 wrzesień 2024

Dear LightCase,

Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.

22 lipiec 2024

works fine, easy to use. doesn't really work on my phone but works on the pc version

Reign Culture
Holandia
3 miesiące korzystania z aplikacji
8 sierpień 2024

Great customer service

Drops - Contemporary Wines
Niemcy
Ponad 2 lata korzystania z aplikacji
17 marzec 2024

The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.

Tiege Hanley
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
Tech Arms (by BSS Commerce) odpowiedział(a) 18 marzec 2024

Thank you so much for such a valuable review.

However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.

Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Thank you so much!

3 kwiecień 2024

App molto funzionale. La utilizzo molto bene per il mio e-commerce. Il servizio di assistenza è sempre molto disponibile ed efficiente. La consiglio.

ZiaCris
Włochy
7 miesięcy korzystania z aplikacji
18 listopad 2024

The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!

Compostable.ca
Kanada
Tech Arms (by BSS Commerce) odpowiedział(a) 21 listopad 2024

Dear Compostable.ca,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

16 sierpień 2021

The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.

A Makers' Studio Store
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Tech Arms (by BSS Commerce) odpowiedział(a) 24 sierpień 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

13 listopad 2023

The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.

Clube do Homem
Brazylia
Prawie 2 lata korzystania z aplikacji
Tech Arms (by BSS Commerce) odpowiedział(a) 20 listopad 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!