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The app is great and customer service is even better, they help to fix the issue in few minutes. I'm very happy with the functionality.
really great app with really great support, can reccomend this app for product labels! we are very happy!
We are sorry for hearing about the problem and for the delay in response during the weekend.
We already fixed the problem and contacted you in the email/chat. Kindly check and reply to us so that we know the problem was sorted out as your desire.
Thank you and look forward to hearing from you soon.
Customer service is awesome! There was a small glitch when I first added some labels but they were proactive and had it fixed within a couple hours. To me service really matters!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Ho installato l'applicazione sul mio store ed inizialmente ho avuto dei problemi di configurazione, in quanto probabilmente non supportava di defoult o il tema o le le altre applicazioni che ho installato sul sito, ho chiesto aiuto al supporto e subito ho avuto il supporto di Jena eTran Duc Nam, che dire assistenza PERFETTA, hanno esaudito tutte le mie richieste aiutandomi passo passo nella corretta installazione ed alla corretta visualizzazione in tutti i posizionamenti necessari. OTTIMA applicazione più che consigliata
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
Very easy to use and install, with everything you need! The support team is awesome and help whenever you need. 5-stars is not enough!
Your words make my day and thank you for your patience with our app although there was a small problem at first.
Really appreciate it!
Is a great app display discount/sale badges on our website. It is very easy to fix and display badge. And the support team is easily communicate to help with a quick reply
Good app I used it, works perfectly for me. They have a good customer support team. Thanks to their immediate problem-solving support team, issues can be solved quickly and efficiently. A big thanks to Jena Nguyen, Phan Thanh Son, Nguyen Van Ninh and Pham Van Hoanfor her quick support
The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!
Dear,
Kindly receive our sincere apology for your experience and for our delay in response during the weekend.
When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.
Thank you so much.
Best,
Steph and the team.
Top rate service, within 10 minutes of contacting them for help, Jennie and the technician Nhat Hoang Ngoc were able to resolve the issue I was having. This is great as there is no messing about having to rewrite code, just sign in using your Shopify url and everything is linked. I have only created a label but it was simple to do and to attach to the products.
Thank you so much for your 5 star rating and kind words! We are pleased that our customer service was able to help you out and that setting up your orders and labels was easy and fast. We strive to exceed customers’ expectations, so we are glad we could do that for you! Thank you again for your feedback and rating.
Very good ap. easy to use and when support is required, they are there to support you. we are using in a lot of stores. Highly recommended.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!