BSS: Product Labels & Badges
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Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.
Dear BabyRest,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!
Dear Compostable.ca,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Very thankful for your help!
Hi Edorement,
Our team has investigated and resolved the issue, ensuring that everything is now functioning as expected.
However, we haven't received a response from you yet. Please respond to the email, and we’ll be more than happy to assist you further. Your satisfaction is incredibly important to us, and we’re always here to support you
Thank you for your attention, and we look forward to your reply.
Best regards,
BSS Commerce Team
Great customer service
It is easy to use and they have good customer service to support your needs and answer your enquires
Dear Indeed laboratories,
Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else.
We appreciate your support and look forward to continuing to serve you!
Ist ein komplexes tool und wir müssen noch sehr viel lernen. Aber wir werden es auf alle Fälle behalten.
Dear Wohnmomentum,
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
works fine, easy to use. doesn't really work on my phone but works on the pc version
Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.
Dear LightCase,
Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.
The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.
Great thanks from Gigi and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!