BSS: Product Labels & Badges
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (1,183)
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The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.
Thank you so much for such a valuable review.
However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.
Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Thank you so much!
The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.
Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)
Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!
This app has some glitches/nuance to it but the support team was incredibly helpful and responsive in helping with my requirements
Thanks for your patience with the app and we're happy that the app works well now.
Please enjoy the app!
Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.
App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.
Thank you so much for your kind words!
We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.
We are glad to hear that you are recommending us and appreciate your feedback.
App support team has been very responsive. Will continue to use!
Thank you for sharing your experience with the app. It sounds like you've had some difficulty when using it and I apologize for the inconvenience.
We understand the importance of prioritizing customer service and strive to provide support during US business hours but currently have business limitations.
We appreciate the time you took to leave your feedback and thank you for your understanding.
Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!
Dear,
Kindly receive our sincere apology for your experience and for our delay in response during the weekend.
When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.
Thank you so much.
Best,
Steph and the team.
Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it
Great thanks from Gigi and the team for your patience and understanding so far.
Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!