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Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.
Dear LightCase,
Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.
It is easy to use and they have good customer service to support your needs and answer your enquires
Dear Indeed laboratories,
Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else.
We appreciate your support and look forward to continuing to serve you!
works fine, easy to use. doesn't really work on my phone but works on the pc version
Great customer service
The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.
Thank you so much for such a valuable review.
However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further.
Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Thank you so much!
App molto funzionale. La utilizzo molto bene per il mio e-commerce. Il servizio di assistenza è sempre molto disponibile ed efficiente. La consiglio.
Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.
The application is very useful and helps a lot in highlighting our products. The service and support has always been very attentive and very responsive.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Still new to this app, but very pleased so far with value and have received excellent customer support in resolving incompatibilities with our theme. Each issue was resolved quickly and communication was excellent.
The resulting product labels are really eye-catching and helping promote our reduced products.
I am sure we will be using this app far more over coming weeks / months.
Thank you for such a valuable review!
We are so glad to hear that you are enjoying the value and customer service we have provided. We are thrilled that the product labels have helped promote your reduced products.
However, dropping a 4/5 star review means you are not totally satisfied with the app yet. We look forward to having you use the app more in the coming weeks and months so that we can assist much further and help you revise your experience.
Again, thank you so much!
The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.
Great thanks from Gigi and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!