BSS: Product Labels & Badges

BSS: Product Labels & Badges

評價 (1,180)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年7月24日

great customer service, fixed a minor issue with how the badge was showing on the website very promptly.

Junior Kids Store
紐西蘭
使用應用程式 1年多
Tech Arms (by BSS Commerce) 已回覆 2023年7月27日

Thank you for your rating!

We appreciate you recognizing our great customer service and our promptness in fixing the minor issue with the badge.

We are thrilled and appreciate your business.

2022年7月6日

The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.

MySecretCase
義大利
使用應用程式 大約1年
2023年3月28日

Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)

madeathand.nl
荷蘭
使用應用程式 11個月
Tech Arms (by BSS Commerce) 已回覆 2023年4月3日

Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!

2021年10月1日

This app has some glitches/nuance to it but the support team was incredibly helpful and responsive in helping with my requirements

Ecoy
澳洲
使用應用程式 8個月
Tech Arms (by BSS Commerce) 已回覆 2021年10月1日

Thanks for your patience with the app and we're happy that the app works well now.

Please enjoy the app!

2023年10月27日

Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.

TEVADA Tarot
美國
使用應用程式 7個月
2023年8月8日

App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.

Boori UK
英國
使用應用程式 7個月
Tech Arms (by BSS Commerce) 已回覆 2023年8月11日

Thank you so much for your kind words!

We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.

We are glad to hear that you are recommending us and appreciate your feedback.

編輯時間:2023年9月1日

App support team has been very responsive. Will continue to use!

Petite Dressing
美國
使用應用程式 6個月
Tech Arms (by BSS Commerce) 已回覆 2023年8月7日

Thank you for sharing your experience with the app. It sounds like you've had some difficulty when using it and I apologize for the inconvenience.

We understand the importance of prioritizing customer service and strive to provide support during US business hours but currently have business limitations.

We appreciate the time you took to leave your feedback and thank you for your understanding.

2022年4月29日

Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.

Honies et Bees - Ta trousse beauté bio
法國
使用應用程式 5個月
Tech Arms (by BSS Commerce) 已回覆 2022年6月6日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

編輯時間:2021年12月29日

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

contarmarket
美國
使用應用程式 4個月
Tech Arms (by BSS Commerce) 已回覆 2021年12月19日

Dear,

Kindly receive our sincere apology for your experience and for our delay in response during the weekend.

When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.

Thank you so much.

Best,

Steph and the team.

2021年9月9日

Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it

MELIBeauty.de
丹麥
使用應用程式 3個月
Tech Arms (by BSS Commerce) 已回覆 2021年9月9日

Great thanks from Gigi and the team for your patience and understanding so far.

Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!