BSS: Product Labels & Badges

BSS: Product Labels & Badges

評論 (1,250)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年10月27日

Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.

TEVADA Tarot
美國
使用應用程式 7個月
2023年8月8日

App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.

Boori UK
英國
使用應用程式 7個月
Tech Arms (by BSS Commerce) 已回覆 2023年8月11日

Thank you so much for your kind words!

We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent.

We are glad to hear that you are recommending us and appreciate your feedback.

2022年4月29日

Great app, top notch and reactive support. Special acknowledgement to Gigi, from customer support and Van Hoan the technician.

Honies et Bees - Ta trousse beauté bio
法國
使用應用程式 5個月
Tech Arms (by BSS Commerce) 已回覆 2022年6月6日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

編輯時間:2021年12月29日

The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!

contarmarket
美國
使用應用程式 4個月
Tech Arms (by BSS Commerce) 已回覆 2021年12月19日

Dear,

Kindly receive our sincere apology for your experience and for our delay in response during the weekend.

When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience.

Thank you so much.

Best,

Steph and the team.

2021年9月9日

Very nice app! Not 100% compatible with my theme(s), but support has it fixed within 24 hours. Will continue using gladly it

MELIBeauty.de
丹麥
使用應用程式 3個月
Tech Arms (by BSS Commerce) 已回覆 2021年9月9日

Great thanks from Gigi and the team for your patience and understanding so far.

Sometimes, the app might not work with the theme and other 3rd-party apps in the first place, yet you know that our team is very responsive and all ears to your problems.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年3月13日

Customer service was responsive, quick, and efficient. As far as the app itself, we are still trying to adapt it to our needs.

Robed With Love
美國
使用應用程式 大約2個月
Tech Arms (by BSS Commerce) 已回覆 2023年3月15日

Thank you so much for your review! We are very pleased to hear that our customer service was responsive, quick, and efficient. We appreciate your feedback and will continue to strive to optimize our app to meet your needs.

編輯時間:2023年7月26日

The customer service is top-notch. I think it will work if they keep working with us to get the app where it needs to be.

Recon One
美國
使用應用程式 16天
Tech Arms (by BSS Commerce) 已回覆 2023年7月6日

Such a pity to see that our app didn't work well with your theme.

However, kindly understand that Pipeline is a custom theme which is provided by a 3rd-party provider on Shopify. Also, every theme has its own structure and every site has its own 3rd-party apps installed. Thus, you can reach out to us for further assistance and our team will for sure help you out.

Hope you will give us another chance assisting much further on this. You can contact us at sales@bsscommerce.com or via our Live Chat icon from the app and our agent will be right there.

2023年9月18日

Still new to this app, but very pleased so far with value and have received excellent customer support in resolving incompatibilities with our theme. Each issue was resolved quickly and communication was excellent.
The resulting product labels are really eye-catching and helping promote our reduced products.
I am sure we will be using this app far more over coming weeks / months.

SwiSh basketball
英國
使用應用程式 12天
Tech Arms (by BSS Commerce) 已回覆 2023年9月22日

Thank you for such a valuable review!

We are so glad to hear that you are enjoying the value and customer service we have provided. We are thrilled that the product labels have helped promote your reduced products.

However, dropping a 4/5 star review means you are not totally satisfied with the app yet. We look forward to having you use the app more in the coming weeks and months so that we can assist much further and help you revise your experience.

Again, thank you so much!

2024年12月12日

VersaDesk
美國
使用應用程式 23天
Tech Arms (by BSS Commerce) 已回覆 2024年12月17日

Dear VersaDesk,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

2024年7月19日

Primo Emporio
義大利
使用應用程式 7個月
Tech Arms (by BSS Commerce) 已回覆 2024年7月22日

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.