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Great app and great support team that answers instantly, highly recommended! A must have on every store
The lack of customer support has made this a 2 star app for me. I have ran into issues on 2 occasions now where it's not displaying on my theme and both times it has taken me multiple messages on separate days to get one reply from them.
Dear,
So sorry for hearing about the problem. We'd just had a long national vacation and the response might have been a bit delayed.
Once we received your email, our team quickly reached you via email to fix the problem right.
Hope you can give us a chance to support you.
Best,
BSS Commerce Team.
They surely help me a lot. Especially, Gigi as the supporter and Tien Loc as the technician, I told them what I needed and they reached out immediately even it was their off-time. I really appreciate all that. Because we literally have 7 other Shopify stores waiting to use this APP. Our theme doesn't work well with the app, but now it's all good, I get help very timely and they're patient too. I'd recommend this APP for sure. What I like about this APP is that they allow me to use customized images too. And they're free for what i need the most!!!
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I installed this app on our store, we had some layout issues as our theme was not 100% compatible, but this was no issue at all. The team at BSS Commerce were very quick to reply via chat and help me out. Jena Nguyen arranged for her developer Nguyen Khac Hiep to jump into our shopify admin and fix the issue promptly. The app is now working and performing perfectly with no issues. I am very happy with the team and service that I received and I can not recommend this app more.
This app is very very good has multiple later options and caters to all your labelling needs on your Shopify store. Marking the New and Best sellers automatically. Highly recommended!
Thank you again for your attention. They have a great support team.
I had a problem with the theme of my website, and they correctly adjusted the tag to the image. Talking with them is like having them by your side. Because they answer your question in seconds.
Thanks again for helping with your tips on my other web pages.
Sweet words, my friend. Please keep in touch and we are all available and dedicated to our valuable customers, like you <3
The product is useful for our website and easy to use. The customer service support team was very helpful when going through some issues that we faced.
All the plans are super useful (even the free one). Customer service was fast, kind and solved my problem within a day.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
App works well, and allows me to highlight some key selling features easily. I had a small issue with badges appearing in an odd place, but Amber and Hoang fixed it very promptly.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
App is great and customer service is even better, they help to fix issue in few minutes. I can suggest to add more same theme free labels.