Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

November 5, 2021

Really good app, Gigi and the tech guy Ta Cuong helped me solve some design stuffs and i'm really happy how it sorted out ! Thanks to them

KdesignMTY
Mexico
3 months using the app
BSS Commerce replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 15, 2022

We just wrote a review from our other store, but please don't think this is what they asked me to do. I just simply want to support Gigi and Tien Loc, they helped me with our 3rd store to work with this wonderful APP in their most professional, patient, and kindest way of customer support. Our theme didn't go well with the APP, but they worked hours on our issue and now our product pages and collection pages look great!! Thank you! Most of all, I would love to recommend this app to everyone and be kind to the customer support, they're the best and they definitely deserve all the kindness and appreciation!

EcoFlow
United States
3 months using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 10, 2023

Very happy with the app, This app precisely meets my needs. Will be looking for more ways to use the app on our storefront. If for whatever reason the label doesn't display in your theme as you want it, the support team is always there happy to help. And you can naturally upload your own label or create it using the built-in builder if you can't find a suitable one in a library. Big thanks to Jena and Cao Nam Truong the developer for your support, they resolved our issue instantly

NEGOTIA Leather
Netherlands
3 months using the app
BSS Commerce replied February 15, 2023

Thank you so much for your 5 star rating! It means a lot to us that you are very happy with the app and that it meets your needs. We are glad to hear that Jena and Cao Nam Truong were able to help you out with your issue instantaneously. We appreciate your kind words and support. Thank you!

June 8, 2022

This software is really fantastic. I've got Gigi as my supporter; also Tien Loc, Viet Cuong, Van Hoan, and Duc Duong are four tech guys that helped me fix all of my issues. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone shortly. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It was only at the beginning that I had more questions & needed help. I don't need to contact them as much as I used to now that everything is in place. Since downloading the app, I've seen several improvements and adjustments, which gives me confidence that, despite being new, they are committed to continuous improvement. I could go into so many things and details on how Gigi helped me, but this review would be so long and unrelated. The best I can say is that I've utilized all of the app's functions and asked the most complicated inquiries. Sometimes I'd inquire about adding little things that I didn't believe were doable, and BBS would find a way to make it happen within 8 hours. I wholeheartedly suggest this app!

Sanjifoods.com - Cửa hàng thực phẩm Việt online
Japan
3 months using the app
BSS Commerce replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 2, 2022

This app is easy to use! We have a mistake between creating a new label or a new badge. After that, we also had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. For all stores, Jolie Nguyen is my main support. She and the tech guy Nguyen Van Ninh were able to tackle the problem quickly and effectively; the difficulties were resolved so fast, the difficulties were resolved within 1 hour of being reported. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels and badges is very easy, and they look professional. This program performs exactly what it claims. Support is also very helpful, and they fixed all problems quickly. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team. I'd strongly advise anyone wishing to show labels and badges on their items to use them. Highly recommended!

HiroDesign
Italy
3 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 13, 2023

the app is great. It meets all the needs of labeling . Customer service is very fast and solution oriented. Thanks again for your help Jena Nguyen and Dinh Trong.

GETCHO
Türkiye
3 months using the app
BSS Commerce replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 18, 2021

My heartfelt thanks to support team of this app especially Stephanie. This is an amazing app and for those whom looking for product label and badges..IT IS HIGHLY RECOMMENDED. Amazing app and amazing support team

AIFAM Online Booze Store
Malaysia
3 months using the app
July 20, 2022

This app is very useful for my website. It's easy to set up and user-friendly.
Once I had a problem with placing a badge, Gigi at customer support and Tien Loc, the technician were very attentive and patient with helping me. My website looks so much better and professional with badges. Highly recommended!

NUBON MARKET
Canada
3 months using the app
November 4, 2021

I have used this app to add custom badges onto our listings, to highlight small variances between some of the products we sell. It does a great job of it, and allows us to use other badges in upcoming seasonal promotions. Quite happy with it so far. Customer support is top-notch, solving a minor issue i had with the custom badge and our theme.

Aussie Tonneaus
Australia
3 months using the app
BSS Commerce replied November 4, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 28, 2021

Very responsive developer, easy to use application. So far, so good! We're not using the paid version yet, but when the time is right I think we will go that route.

Fraenck
Netherlands
3 months using the app