DECO Product Labels & Badges

Needed a quick update to the app code because our custom theme was causing a couple aspects of the app to malfunction. I e-mailed in and the fix was made by that same evening, crazy fast response time. Great app, can't be faulted in anyway for the hiccup (we bought our theme from outside the Shopify marketplace and have run into this type of issue with quite a few integrations). Great app developer that was able to address our needs and get us a fix so quickly, thank you!

friendly and effective customer support and great working app

amazing support team! they resolved my issue in no time and even went above and beyond to extend the features to the custom sections of my theme. Highly recommend the app

Rossie has been really helpful and sincere in her assistance to my needs. Her quick and great customer service is what sold me to keep this app. Good job!

Rossie was amazing in helping me create a badge at the product level in Shopify. She understood my needs perfectly, provided clear instructions, and made the process simple and efficient. Her attention to detail and quick problem-solving ensured the badge worked flawlessly. Rossie’s expertise and friendly communication made the whole experience fantastic. Highly recommend her services!

The renewal has made operations smoother. I had a problem with my product not being displayed on the homepage or collection page, but it was quickly resolved through chat. I appreciate it very much.

Rossie from DECO team was super supportive and super fast in fixing the issues with technical team. I believe max 15 mins they fixed the issue reported to make it inline on my theme. Here is store URL you can verify the quick fix made to display the Best Prices label on my store Nimble wags - https://nimblewags.com/collections/pet-care-grooming I strongly recommend this app as this built for shopify

Very good app and even better customer service!

The app has everything we need for badges and labels and a super helpful customer service. Rossie as customer service was so kind and helpful on solving my store problem.

*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.

Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.

Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.

Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.

As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D