DECO Product Labels & Badges
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Just getting started and ran into some compatibility issues with my team. Wendy (support) and Duke (dev) helped me out in minutes!
Would have given 5 stars if it would work out of the box.
The app works well, customer service is amazing and very fast to help.
Hello! This app works really well I just noticed that with my latest theme update, the labels get hidden behind the product image on a product page (fine on a collection page). Is there a way to fix this?
Dear Sir,
Could you email us at support@boltpromotion.com so we can fix and support you?
Thank you so much
A slight delay in working on our initial request, but once we started communicating, Louis was responsive and very helpful in fixing our issues. Everything seems to be working fine now.
Prompt, helpful support, but I've had to ask they to help push through our tags every time we add a new tag.
Thank you for your words! 😊 We will keep working harder to make it a better app.
It is a very easy-to-use interface, and the support team is always available to assist. For instance, we had issues with the layout of our labels on the web design, and the support team instantly resolved it. Bravo, keep it up!
Thank you for the review 😊 If you still need our help, please don't hesitate to let us know.
More sophisticated than rival apps offering similar services
Easy to setup labels and they work pretty well on site. There are a few features that are not available however the support team is very responsive and helpful with specific requests. Would recommend.
Hi RealRooms!
Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!
If you ever need help or have any customization requests, please don't hesitate to reach out.
We're always here.
from DECO Team <3
The app worked perfectly on the PDP right away. It wasn't working on my Collection pages however so I contacted Support and they got back to me very quickly and fixed the issue. Works great now.
Overall, the app is very good. It achieves its purpose of helping put labels / stickers onto products and collections, for things like "on sale", or "out of stock".
The one bad thing is, the UX/UI is a bit confusing, so it took a bit of effort to get the outcome I wanted. However, the SecomApp team was very helpful and responsive by email and ensured that all my questions were answered and even helped directly apply changes to my store, so their service made up for the bad app design.