DECO Product Labels & Badges
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DECO has a great support! I recommend using this app.
Great and fast support. Had an issue and it was rectified almost immediately. Rossie is a great and efficient staff!
easy to navigate and extremely supportive customer assistance
Rossie's customer service is fast and super helpful! Highly recommend this app
very good and efficient tool and having online team to fix problem quickly. thats good
The most responsive Customer Service someone can imagine.
Great company, great app and a pleasure to be helped by them.
Been chatting with the same customer service person for 4 days and i feel family with her.
Great support!
Helpdesk is excellent and quick, app has everything you need!
After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!
Hi Harmony Tree team,
I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile.
However, this could be solved with our support within 15 minutes.
We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all.
We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need.
Best regards,
Julie
DECO Team
Great customer service and support.