Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
24 novembre 2023

App didn't show on our website initially but the customer service team fixed it in 10 mins. Super responsive and quick to act. Can't wait to continue using this app!

LA GROTTA COLLECTIVE
Royaume-Uni
12 jours d’utilisation de l’application
Smartify Apps a répondu 22 décembre 2023

Hi LA GROTTA COLLECTIVE,

Thank you so much for your kind words!

It's truly delighted for us to hear that you have a positive experience in DECO and that you our support team can assist you in time within 10 minutes.

We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens.🥰

Once again, thank you for being one of our beloved merchants!

Rossie I DECO team 🌹🌹🌹

10 janvier 2024

They are very helpful

Decovasse
Royaume-Uni
26 jours d’utilisation de l’application
21 février 2024

Great customer service and support.

Vibe High Tribe
États-Unis
Environ 2 heures d’utilisation de l’application
14 novembre 2023

It's the best app I've found for my specific use case. The support team is very nice too. I was talking to Rossie and I think she's very kind and puts a lot of heart into her work.

Grandad Tools
Royaume-Uni
Environ un mois d’utilisation de l’application
Smartify Apps a répondu 7 décembre 2023

Hi Grandard Tools,

Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO! For me, It's also a big honor for me to talk to you and hear that I can be able to help you sort the issue out! 🥰

Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient for you and other merchants!

Once again, thank you for being one of our beloved merchants!

Rossie I DECO team 🌹🪴

26 octobre 2023

I just signed up. Needed help and the customer service is quick. Thats great they are very good at communication and help you at length. This is really motivation to use and purchase subscription package.

IntimateQueen
Inde
4 mois d’utilisation de l’application
16 novembre 2023

Great app with helpful & quick response rate.

Boutique Camping
Royaume-Uni
10 mois d’utilisation de l’application
Smartify Apps a répondu 22 décembre 2023

Hi Boutique Camping

Thank you so much for your kind words!

It's truly an honot for us to hear that our team can be able to help you sort the issue out. 🥰

We will continue to develop and improve features so it can be much more easier for you and other merchants to create labels and have a wonderful experience in DECO.

Once again, thank you for being one of our beloved merchants!

Rossie I DECO team 🌹🌹🌹

29 août 2023

Perfect addition to make your online store experience more customer friendly and professional! You can upload your own designs even on the free plan. Customer service is also top bar and Julie was very helpful as I wanted to have my badges vertical. Tip: Create a vertical badge on PS and upload it! ;) Highly recommend!

Wayla The Line
Indonésie
Environ un an d’utilisation de l’application
Smartify Apps a répondu 5 septembre 2023

Hi Wayla The Line,

Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. And yes, the vertical badge sure does make your product look more unique ;) Thank you for the amazing tips!

Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day!

Julie | DECO Team 😊🌼

25 octobre 2023

Fantastic customer service from Rossie. Quick and efficient, all I could ask for. Product is easy enough to set up and does exactly what it says. I'd recommend.

Collect Paris
France
5 mois d’utilisation de l’application
22 novembre 2023

Rossie is awesome at helping out :)

Colombani
Danemark
Plus de 7 ans d’utilisation de l’application
Smartify Apps a répondu 22 décembre 2023

Hi Colombani,

Thank you so much for sparing your time to leave us such a generous feedback!

It's truly delighted for us to hear that you have a positive experience in DECO and that I can be help you in time. Thank you so much! 🥰

We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens.

Once again, thank you for being one of our beloved merchants!

Rossie I DECO team 🌹🌹🌹

21 août 2023

Works great. Recently had a small issue, but support got straight onto it, despite my being on the free plan for at least the last 5 years!

Modern Motor Cycle Company
Australie
Plus de 7 ans d’utilisation de l’application
Smartify Apps a répondu 5 septembre 2023

Hi Modern Motor Cycle Company,

Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service.

Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day!

Julie | DECO Team 😊🌼