Avis (540)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
22 mars 2016

Awesome app and great support! keep it up!

Xn Jxsr94dmfct2c
R.A.S. chinoise de Hong Kong
Plus d'un an d’utilisation de l’application
29 août 2023

Perfect addition to make your online store experience more customer friendly and professional! You can upload your own designs even on the free plan. Customer service is also top bar and Julie was very helpful as I wanted to have my badges vertical. Tip: Create a vertical badge on PS and upload it! ;) Highly recommend!

Wayla The Line
Indonésie
Environ un an d’utilisation de l’application
Smartify Apps a répondu 5 septembre 2023

Hi Wayla The Line,

Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service. And yes, the vertical badge sure does make your product look more unique ;) Thank you for the amazing tips!

Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day!

Julie | DECO Team 😊🌼

23 novembre 2018

Thierry is very helpful that he fixed some minor issues very quickly.
I have applied Labels to most of my products.

Yau Shing Gems
R.A.S. chinoise de Hong Kong
Plus d'un an d’utilisation de l’application
Modifié le 9 mars 2023

カスタマーサポートが迅速でリアルタイムで対応してくれるので、とても助かりました。
結局、自分では解決出来ない問題だったので、同じ問題が起こったときに再びお願いをするのが少し大変ですが、またお願いします。

REC COFFEE
Japon
Plus d'un an d’utilisation de l’application
8 mai 2018

Peter was really helpful and efficient in solving the issue I faced with the app. Highly recommended app!

Tomaz Shoes
Malaisie
Plus d'un an d’utilisation de l’application
9 mars 2023

The support for this app went out of their way to quickly and effectively rectify all problems we wanted to solve using this app. I must commend Julie especially who was always so patient and helpful. Thank you so much. ^^

STUSH xo
Royaume-Uni
Plus d'un an d’utilisation de l’application
25 octobre 2023

From first install I hade some requirements that weren't met out the box, but after reaching out to support they developed and implemented a solution within hours.
Now they have implemented a new feature ("Stacked Labels") that solves so many issues for users wanting to have multiple labels in the same possition stacked according to several rules. Haven't seen that anywhere else!
The app performs better than expected, and customer service is out of this world. Can not recommend this app enough.

cykelland.dk
Danemark
5 mois d’utilisation de l’application
Smartify Apps a répondu 8 décembre 2023

Hi cykelland team,

Thank you so much for sharing your positive thoughts! It brings us immense joy to hear that you had a wonderful time with DECO and our team can be able to assist you! Regarding "Stacked Labels", this is a new launched feature of us, so we really appreciate every bit of your feedbacks. Thank you! 🥰

Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient services for you and other merchants!

Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know!

Rossie I DECO team 🌹🪴

2 mars 2016

Installation was super quick and seamless and the app has been working a treat so far. I'm really impressed with the customization too. Highly recommended.

Nina Smart Art
Australie
Environ un an d’utilisation de l’application
Modifié le 31 mai 2024

The app itself is great. Pretty simple and easy to use but still customizable enough so that the result doesn't all look like a bunch of presets.
Also I just have to mention Rossie from support team, the issue solving was super fast, kind and proactive. Great experience so far.

Acoustic Union
Serbie
Environ un an d’utilisation de l’application
25 octobre 2023

Fantastic customer service from Rossie. Quick and efficient, all I could ask for. Product is easy enough to set up and does exactly what it says. I'd recommend.

Collect Paris
France
5 mois d’utilisation de l’application