DECO Product Labels & Badges
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I've just tried it out, and so far it meets all my needs, and it's great to add discount labels to products，
There are some display problems in the middle, but the customer service helped me deal with very quickly, and all perfectly solved, I will recommend to my colleagues to use!
great customer service
Excellent customer service on a Saturday through their live chat! We are all set up and ready to sell! Great and helpful app! Thank you!
Very helpful support by Julie, instant turnaround within minutes, highly recommended! Some useful tips as well.
Great app! Makes it so easy to add New and Sale tags to my products and edit the look. Highly recommend :)
Great app to show discount labels to customers in a attractive glance. Recommended for every shop.
Still haven't managed to get this app to work and installed it on monday.
Support is very very slow and their contact form doesn't work on their website, so had to contact them via Shopify. Hoping they can resolve my issues and get this app working.
Update: App is now working after their help but still haven't been given a reason as to why it wasn't. The labels they have set up are a bit of a mess - the collections page on mobile has the label overlapping the side and not showing on one of the products requested. On desktop not showing up on the collection page at all.
Customer service is very poor and very slow, I downloaded this nearly a week ago... It doesn't fill me with much confidence that if issues ever arise that they will be fixed let alone in a timely manner regardless of what plan you are on. Will stick with it for the time being but then will look at other apps with better customer service.
FURTHER UPDATE: They have emailed me 5 days later citing email issues, as to why this hasn't been fixed. None of the issues above have been resolved yet and have had to re-iterate what is wrong. Fingers crossed that this time it is fixed in a timely manner.
So sorry for all unhappy experiences with our app. All issues have been fixed now. And we have made a big progress to speed up the support time. Now you are free from worries. If you need any support, always drop us an email at our new support mail box: support@smartifyapps.com to help you handle every request. Thanks!
A bit looking in the beginning, of how it works. But this is an excellent app for all kinds of labels.Ready to use or you can edit if you like.Easy, fast and professional. I would really recommend this app to webshops!!!
the app is alright, but the customer service is god tier. thank you so much Julie. GOAT customer service!