DECO Product Labels & Badges

DECO Product Labels & Badges

Avis (798)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
26 janvier 2023

Very helpful support by Julie, instant turnaround within minutes, highly recommended! Some useful tips as well.

Olan Living
Australie
Environ un mois d’utilisation de l’application
Modifié le 6 décembre 2023

Great Support!!
They answered me quite quickly, and also I could talk to them in real-time through their that.
Now I don't have a problem showing label on my website.

AVLGEAR
États-Unis
Environ un mois d’utilisation de l’application
PieLab a répondu 22 décembre 2023

Dear AVLGEAR,

Thank you so much for your generous words!

It's truly a pleasure for us to hear that you are enjoying our app: DECO and our support team.

We will continue to improve so when you have any concerns, we can support you promptly through the live-chat. if you have any other concerns, we're always available to support you. 🥰

Thank you once again for choosing DECO and being one of our treasured merchants!

Rossie I DECO team 🌹🌹🌹

25 mai 2016

Great app! Makes it so easy to add New and Sale tags to my products and edit the look. Highly recommend :)

Pumpkin Pie Kids
Canada
Environ un mois d’utilisation de l’application
1 janvier 2017

Great app to show discount labels to customers in a attractive glance. Recommended for every shop.

Dealsleague
Canada
Environ un mois d’utilisation de l’application
Modifié le 20 mai 2020

Still haven't managed to get this app to work and installed it on monday.

Support is very very slow and their contact form doesn't work on their website, so had to contact them via Shopify. Hoping they can resolve my issues and get this app working.

Update: App is now working after their help but still haven't been given a reason as to why it wasn't. The labels they have set up are a bit of a mess - the collections page on mobile has the label overlapping the side and not showing on one of the products requested. On desktop not showing up on the collection page at all.

Customer service is very poor and very slow, I downloaded this nearly a week ago... It doesn't fill me with much confidence that if issues ever arise that they will be fixed let alone in a timely manner regardless of what plan you are on. Will stick with it for the time being but then will look at other apps with better customer service.

FURTHER UPDATE: They have emailed me 5 days later citing email issues, as to why this hasn't been fixed. None of the issues above have been resolved yet and have had to re-iterate what is wrong. Fingers crossed that this time it is fixed in a timely manner.

Bonjour Baby Showers
Royaume-Uni
Presque 3 ans d’utilisation de l’application
PieLab a répondu 25 juin 2020

So sorry for all unhappy experiences with our app. All issues have been fixed now. And we have made a big progress to speed up the support time. Now you are free from worries. If you need any support, always drop us an email at our new support mail box: support@smartifyapps.com to help you handle every request. Thanks!

22 mars 2018

A bit looking in the beginning, of how it works. But this is an excellent app for all kinds of labels.Ready to use or you can edit if you like.Easy, fast and professional. I would really recommend this app to webshops!!!

Led By Spirit
Pays-Bas
Environ un mois d’utilisation de l’application
26 juillet 2016

Great App! Draws a lot of attention where you want it

Truly Loved Clothing
États-Unis
Environ un mois d’utilisation de l’application
Modifié le 4 juin 2023

Just installed and trying out the free version. Easy to set up. There was a small bug, where my image links did not work when the badge was applied, and they quickly fixed the issue. I look forward to further exploring its capabilities.

CruisingQuackers
États-Unis
Environ un mois d’utilisation de l’application
18 novembre 2023

the app is alright, but the customer service is god tier. thank you so much Julie. GOAT customer service!

JKreativity Shop
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
14 novembre 2023

It's the best app I've found for my specific use case. The support team is very nice too. I was talking to Rossie and I think she's very kind and puts a lot of heart into her work.

Grandad Tools
Royaume-Uni
Environ un mois d’utilisation de l’application
PieLab a répondu 7 décembre 2023

Hi Grandard Tools,

Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO! For me, It's also a big honor for me to talk to you and hear that I can be able to help you sort the issue out! 🥰

Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient for you and other merchants!

Once again, thank you for being one of our beloved merchants!

Rossie I DECO team 🌹🪴