DECO Product Labels & Badges
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Love the product and service
Hi BingCases,
We're thrilled to hear you enjoyed DECO & our service! 🌟
Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out.
Thanks again for choosing us!
Best regards,
DECO Team
Customer service was great! Julie responded to my question quickly and went over and beyond to help me, even designing a new badge.
I just finished a conversation with one of their advisors, and I'm very satisfied with our discussion. The support quickly resolved the issues I encountered during the setup of their application. The app is easy to configure, and the support is responsive and very friendly!
Easy to use and very quick technical support
Not only is the app easy to use, but their customer service (especially Rossie) was beyond amazing!! I had some initial issues installing but their team was able to help me get it installed asap. Definitely recommend!
Hi Kestan,
We're absolutely thrilled to hear about your positive experience with our app and our customer service, especially with Rossie! 😊
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible.
Thanks again for choosing us!
DECO Team
After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!
Hi Harmony Tree team,
I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile.
However, this could be solved with our support within 15 minutes.
We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all.
We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need.
Best regards,
Julie
DECO Team
Nice app to use, but what really made it awesome was Julie from the Support team. Such a kind person and she really took her time to help me out! I am not exaggerating when I say that Julie is among the best support I have ever had. Really impressive!
Thank you Julie!
The options of ready-to-use labels are great and nice-looking!
The app is easy to set-up and as soon as I needed the support team, they replied very fast and were very helpful.
very kind people! I find this app very useful and the team is kind! they also create new customed label for you if you wish so...
Great app and customer care!