DECO Product Labels & Badges

I recently had the pleasure of receiving outstanding tech support for my Shopify app, and I couldn’t be more impressed. Ainsley, the support representative, was an absolute standout throughout the process. From the moment I reached out with my initial concerns, Ainsley’s professionalism and genuine eagerness to help were apparent.

Ainsley resolved my issue within a few minutes, demonstrating a deep understanding of the app’s functionality and taking the time to guide me through each step, ensuring I felt confident with the solutions provided. What truly set this experience apart was Ainsley’s proactive approach; they not only addressed my current issue but also offered insightful tips to optimize my app’s performance for future use.

Their patience, clarity in explanations, and ability to troubleshoot efficiently made a potentially stressful situation smooth and straightforward. Thanks to Ainsley’s assistance, my app is running perfectly, and I have a clearer understanding of how to maintain its peak functionality.

I highly recommend this support team, especially Ainsley, to anyone in need of technical assistance on Shopify. Their expertise and customer-focused approach are truly second to none!

I've been using the Shopify app for my online store for a few months now, and I couldn't be more pleased. It's intuitive, easy to navigate, and has everything I need to run my business smoothly. Whenever I run into questions or issues, their customer support is top-notch. I had the pleasure of working with Tina, the customer support manager, and she was incredible. She quickly resolved my issue and made sure I understood every step of the process. Highly recommend Shopify, and a big shout-out to Tina for her outstanding help!

Excellent customer service! They respond promptly, answer all questions, and will customize the wording on a template to your liking if they don't have what you need. You really can't ask for too much more than that. I will be keeping them as an app for sure.

This app is easy to use and has many functions. I like the rich selection of labels they provide, and I can also use my own labels. The labels can be displayed in various positions, and timing can be set, which is very useful when online stores are running promotional campaigns with gift giveaways.

Got assisted by JULIE

I got answered almost inmediately and Julie made sure my issue got resolved as soon as possible, which she DID resolve extremely quick, no hassles and straight to the point!

The overall app experience is also amazing, very straightforward and easy to use.

Would definitely recommend!

I just downloaded the app and I am exciting to get started using it. Julie was able to help me unlock a feature that I will be using on my website. Thank you Julie for the fast and exceptional service.

The app's functionality is outstanding! We’ve never encountered a situation where we couldn’t implement our ideas. It’s constantly evolving and improving, making it even more impressive. The support team is exceptional — they respond immediately live and handle any request promptly. Huge thanks to the entire team and a special shoutout to Sam for going above and beyond. You’re amazing!

Great app to try and improve your website appearance and make products more identifiable! Most options that are most beneficial require you to upgrade, but the yearly expense is very minimal and so far worth it for us.

The DECO team is very responsive and will even help you design custom labels for free! We would recommend the app to others.

really great customer service, Krystal was fast, precise and also very kind..and the app is growing every update brings more and better functions

the app is super smooth, very easy to use and the support is spectacular!

We had to go for it during November which was a very packed time and I still ran very smoothly and didn't interrupt anything