DECO Product Labels & Badges , 489 recenzji
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easy to navigate and extremely supportive customer assistance
Rossie is awesome at helping out :)
Hi Colombani,
Thank you so much for sparing your time to leave us such a generous feedback!
It's truly delighted for us to hear that you have a positive experience in DECO and that I can be help you in time. Thank you so much! 🥰
We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens.
Once again, thank you for being one of our beloved merchants!
Rossie I DECO team 🌹🌹🌹
Thank you Rossie and the whole team for fixing my issue. It was corrected within 10 minutes from the time I contacted tech support! That is A+++++ service!
Hi Tee for the Soul,
Thank you so much for your kind words! It's truly delighted for us to hear that you have a great time in DEC! For me, It's also a big honor for me to hear that I can be able to help you sort the issue out! 🥰
Your kind words is such a great motivation for us to continue to develop and deliver quick and efficient for you and other merchants!
Once again, thank you for being one of our beloved merchants. If there’s anything else we can do to make your next visit even better, please let us know!
Rossie I DECO team 🌹🪴
Easy to use, it did not work with my theme in the first place but the support team fixed it within 15 mins and it worked! Thanks for the support, will use this more in the future :)
Brilliant app, really helps a lot with notifying customers when new products are about to be released
Hi SWAMP,
Thank you so much for your kind words!
It's truly delighted for us to hear that you have a positive experience in DECO and that you are notified when a new label has just been published.
We will continue to develop and improve so it can be more time-saving for you and other merchants to create and publish labels.
Once again, thank you for being one of our beloved merchants!
Rossie I DECO team 🌹🪴
Great app, if anything goes wonky, Julie is right there to help get it fixed. Incredible customer service makes this app the best! Exactly what I need for my tiny little shop.
Dear Byrdhouse Designs,
Thank you so much for your kind words!
It's truly a great honor for us to hear that you are enjoying our app: DECO and our support team, especially for Julie. On behalf of Julie, we sincerely thank you for your feedbacks!
We will continue to improve so when you have any concerns, we can support you in time through the live-chat. 🥰
Thank you once again for choosing DECO and being one of our treasured merchants!
Rossie I DECO team 🌹🌹🌹
A really refined app. You can tell its well designed and coded. This is coming from another dev so consider it high praise! Support was also excellent and resolved our issue.
Hi Beyond Polish,
Thank you so much for taking your time to leave us such a generous feedback! It's truly an honor for us to hear that you have a good experience in DECO and that the design and the code work perfectly on your store! 🥰
Be assured that we will continue to develop and optimize features so it will be much more time-saving for you and other merchants to add and upload labels!
Once again, thank you for being one of our beloved merchants!
Rossie I DECO team 🌹🌹🌹
Hele goede klantenservice
Top klantenservice!
*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.
Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.
Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.
Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.
As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D