DECO Product Labels & Badges

excellent customer and design service

I've had this app for months and it's the best app for product labels in my opinion. Also, support were really quick to respond when I needed it! Thanks :)

*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.

Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.

Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.

Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.

As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

The renewal has made operations smoother. I had a problem with my product not being displayed on the homepage or collection page, but it was quickly resolved through chat. I appreciate it very much.

Quick response and immediate assistance

I was having some minor issues getting the label to display on my products. Rossie was very helpful and quick to solve the issue! It was a quick fix and she was able to communicate everything well to me. Very impressed with the app and the help from support!

the staff was very helpful

Very simple and powerful app + got some fantastic help by the support team to get the desired look and feel

Support was very good

Un app che fa benissimo il suo lavoro, la differenza la fa senz'altro l'assistenza clienti, che si prodiga non semplicemente ad aiutarti, ma anche a perfezionare al meglio i più piccoli dettagli.
super consigliata!! se fossero tutte cosi!