DECO Product Labels & Badges
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Avaliações (712)
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Easy to use and very quick technical support
Not only is the app easy to use, but their customer service (especially Rossie) was beyond amazing!! I had some initial issues installing but their team was able to help me get it installed asap. Definitely recommend!
Hi Kestan,
We're absolutely thrilled to hear about your positive experience with our app and our customer service, especially with Rossie! 😊
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible.
Thanks again for choosing us!
DECO Team
After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!
Hi Harmony Tree team,
I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile.
However, this could be solved with our support within 15 minutes.
We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all.
We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need.
Best regards,
Julie
DECO Team
The customer service is very kind to assist in dealing with the problems encountered and deal with them quickly
Nice app to use, but what really made it awesome was Julie from the Support team. Such a kind person and she really took her time to help me out! I am not exaggerating when I say that Julie is among the best support I have ever had. Really impressive!
Thank you Julie!
very kind people! I find this app very useful and the team is kind! they also create new customed label for you if you wish so...
Looks great in my shop. Easy to install and set up. There are numerous label templates you can choose from. I am using the free plan, which meets my needs for now. Had a glitch with the theme I have, but tech support was immediately available (late at night) and helped me correct the problem.
Great app, very easy to use, you can upload your own labels or use wide range of those in app's library. Support is very prompt and helpful. Highly suggest
Great experience and amazing service! Added badges easily and had a small technical issue that was quickly resolved by the tech team.
Hi Blossom Moments,
We're thrilled to hear you enjoyed DECO & our service! 🌟
Your satisfaction is our top priority, and we're always striving to provide you with the best experience possible. If you ever have any feedback or questions in the future, please feel free to reach out.
Thanks again for choosing us. Rest assured that we will try our best to be a better assistant to you every day!
Best regards,
DECO Team
The description says there is a free plan available but after installation it says something else. You get confronted with a free trial after which you should pay the 14.99 plan when the trial expires. The free plan option is not available.
Dear Sir,
Thank for your feed back. We offer a free plan and you can see the detail of this plan in product description. That is just free for shops which have less 10 products. Thank you so much