DECO Product Labels & Badges

DECO Product Labels & Badges

Avaliações (772)

Classificação geral
4,9
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 31 de janeiro de 2022

Excelent Support! the will answer you super fast!, Super app recomendation, the bet label app that i hace tried

Tryp
México
Aproximadamente 2 horas usando o app
PieLab deixou uma resposta 7 de novembro de 2022

Hi Tryp,

Thank you for your kind words <3

It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.

DECO Team with love :]

9 de agosto de 2023

Very fast response from the customer support team. They solved my problem in a matter of minutes. KUDOS to service

Spice Basket
Índia
Aproximadamente 2 horas usando o app
PieLab deixou uma resposta 5 de setembro de 2023

Hi Spice Basket,

Thank you so much for your kind words! We're thrilled to hear you enjoyed DECO & our service.

Thanks again for being our customer. Rest assured that we will try our best to be a better assistant to you every day!

Julie | DECO Team 😊🌼

22 de setembro de 2023

Not only is the app easy to use, but their customer service (especially Rossie) was beyond amazing!! I had some initial issues installing but their team was able to help me get it installed asap. Definitely recommend!

KESTAN
Estados Unidos
Aproximadamente 2 horas usando o app
PieLab deixou uma resposta 25 de setembro de 2023

Hi Kestan,

We're absolutely thrilled to hear about your positive experience with our app and our customer service, especially with Rossie! 😊

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible.

Thanks again for choosing us!
DECO Team

2 de novembro de 2023

After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!

My Harmony Tree
Estados Unidos
2 dias usando o app
PieLab deixou uma resposta 6 de dezembro de 2023

Hi Harmony Tree team,

I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. Therefore, the product pictures can't be swiped on mobile.

However, this could be solved with our support within 15 minutes.

We understand your frustration in this situation. We try our best to make as many themes compatible as possible. But since there are several themes and many versions, we can't cover it all.

We would deeply appreciate it if you could give us another chance to get this issue fixed. And we will be available as soon as you need.

Best regards,
Julie
DECO Team

18 de julho de 2023

The customer service is very kind to assist in dealing with the problems encountered and deal with them quickly

唯有機 We Organic
Taiwan
Aproximadamente 1 hora usando o app
23 de novembro de 2023

Great experience, was very fast in helping me out!

Urban Grailed
Estados Unidos
Aproximadamente 1 hora usando o app
28 de fevereiro de 2024

Great customer service Rossie helped me fix a small formatting issue that was showing on a different app that i use in my store and fixed the issue within a few minutes, amazing!! Recommended!

Houseplants New York LLC | Live Lucky Bamboo & Houseplants
Estados Unidos
Aproximadamente 1 hora usando o app
27 de julho de 2023

Nice app to use, but what really made it awesome was Julie from the Support team. Such a kind person and she really took her time to help me out! I am not exaggerating when I say that Julie is among the best support I have ever had. Really impressive!

Thank you Julie!

Bucketti
Países Baixos
Aproximadamente 1 hora usando o app
24 de novembro de 2022

I just installed it, but Julie's help has been invaluable, patient and very proactive. The result of my label has been beautiful. Thank you very much Julie

4uatro estaciones
Espanha
Aproximadamente 1 hora usando o app
13 de setembro de 2023

After struggling to edit/change badges in our template we installed Deco. So far so good - easy to use and install, support is super quick and the badges work like a charm.

Flo Active
Austrália
Aproximadamente 1 hora usando o app