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This app sucks if you have a lot of data. The only way to get an upload template is to download the entire database. This tales a long time. You have no idea what is going on while its downloading. You get no email to let you know its done. You just wait for 3 hours.
Uploading data is a nightmare. Most of the time the upload times out after waiting forever. You have no report of whether the upload is successful or not. There is a grey screen that says ATDevelops has unexpectedly ended the process. The docs they provide are anemic at best. The support is non existent. No response to my ticket in 4 weeks.
Sometimes an upload to a couple of thousand vairant SKUs will appear to complete but their API calls have clearly bugged out half way through the process. They dont bother telling you if any failed, you are just left wondering what is going on.
Thanks you for your review. I hope you realize that bulk import/export was still in beta testing mode at the time. We have released a new version of our app that takes care of bulk import/export in a robust manner. If you would like to give it a try, drop an email at sales@atdevelops.com and we will offer you 1 week free trial once again on your store.
Loads of issues trying to serve HTML as a metafield
Thanks for your review. Well since Shopify allowed to reply to reviews, we would love you to try our latest update. Bulk import/export feature and new native designs will surely meet your expectations.