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Very invasive app. You have almost zero control over which products show up on your website. Do not use!
Does not allow you to select brands to be shown - only brands not to be shown. Does not let you categorize either. what a mess,
App was working great for a few months. Gave me around $300 a month. Now it says my earnings are zero now and for last month (which it previously wasn't). Still shows that I am giving commissions and what not but is giving zero earnings and it's just not working.
Agree with others, it works great, but is random on what is offered and confusing for shoppers as it it multiple carts. I only use this on my cart / check out page and I use Shopify Collective on main pages instead so I can control the vendors and products being offered.
Really bad and invasive.
It sells the same products you have on the website from competitors for higher prices.
No way to control what is being presented.
The app is a bit out of control. You have no control over which products show up on your site. They show related products, but some of the products weren't even related.
You could exclude by vendor, but not by product. You don't even know what vendors are on because there's no list in the admin for the app. I'm sure Shopify will fix this in the future, but I don't recommend using this app until that controllability is integrated into the app admin.
Thank you for this feedback. You're right that the app works differently than you expected. Product Network recommendations are relevant to the collection or search query and are dynamic so you won't see a fixed catalog. We understand this isn't the level of control every merchant needs. If you prefer to handpick exactly which brands and products show on your store, Shopify Collective is built for that use case. We appreciate you trying Product Network and sharing what didn't work for your business.
Customers do not understand that they are placing multiple orders in one checkout. They go to one site, add products to the cart and think it is all one order. This creates confusion due to multiple charges on CC and shipping charges. Customers do not get discounts on products from other stores even though they put a discount code at checkout. If other stores mess up the order, customers do not know who to reach out for assistance.
Shopify provides very little information regarding orders and how commissions are calculated. There is very limited ability to choose what will be advertised on the site and many products are unrelated.
Thank you for raising this. We understand the multiple-merchant experience can be confusing for customers. A few clarifications that might help: "Sold by" badges now appear on product pages, and customers receive separate order confirmations from each brand. You can see which merchant fulfilled each order in your order details to help route customer service inquiries. We're continuously working to improve the checkout experience.
Recommendations AI-powered and will change depending on the placement and search query. We encourage you to exclude competitors and otherwise the algorithm will source the best products for the customer in the moment.
Avoid this app! I am uninstalling this app because it imports way too many fake and bad quality, irrelevant products. I don't recommend this app to anyone who cares their store's reputation! Be aware!
I can't manage the app. I just get a problem loading page error. There is a technical problem with product network that has prevented this page from loading. I want to manage what's see on my store. A lot of these products shown right next to mine would be a cheaper t-shirt or similar. I want other products to be around the same price range.
Thank you for reporting this, and we're sorry you experienced loading issues. We've made improvements to the app's stability and performance since then. Regarding price matching, we understand your feedback and we're working on this. If you're still experiencing technical issues, please reach out through the app's support channel so we can help troubleshoot.
I had to uninstall this app. I sell high-end products, and there is no clarity or guarantee regarding these “network” items. This creates confusion for customers, who may assume these products are mine and that I am responsible for them. I’m not comfortable with that.