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The support has since contacted me about the issues I had with their sudden lack of communication and has been extremely helpful and responsive. They explained that they had a holiday along with a weekend. I hope they can send an auto-reply email next time so people don't think they disappeared.
The app is extremely powerful in terms of customization and features. It is a little difficult to set up if you have a complex form that requires calculations and lookup tables, but that is what makes the app so great. They are very helpful in helping get set up. I'm still in the process of finishing my site, but they helped me get 95% working. I just need to do more work on my end and figure out the last 5%.
Great app for the amount it can do and for the price.
Thank you for your detailed feedback! We sincerely apologize for the communication gap and appreciate your understanding regarding the holiday and weekend. Your suggestion for an auto-reply is valuable, and we'll definitely consider implementing it to ensure better communication in the future.
We're glad to hear that you're finding the app powerful and customizable, even with the complexity of your setup. Our team is always here to assist you in getting everything up and running. If you need any more support as you complete the final steps, don't hesitate to reach out.
Thanks for recognizing the value we offer, and we look forward to continuing to support you!
the app is very friendly and has a lot of options inside. Fully customizable and the support is amazing... they have live chat and fix your problems and requests very fast.
Great customer service and does what it sets out to do. This allows me to get rid of some of the custom coding for custom fields on the site. The POS addon is in beta and still needs a bit of polish, but they're responsive and I expect it to get better every release.
Thank you for your thoughtful review! We're glad to hear that our app is helping you simplify your custom coding needs. We appreciate your feedback on the POS addon, and we're continuously working to improve it. Your support and patience mean a lot to us, and we're confident that future releases will bring even more enhancements. If you ever need assistance, our team is here to help. Thanks again for your trust in us!
well done guys, the app is very friendly and has a lot of options inside. Fully customizable and the support is amazing... they have live chat and fix your problems and requests very fast. plus its worth the money. very recommended from my side... keep up the good work guys
Thank you so much for your kind words!
If you ever need anything else, we're here to help.
Great support , and the most versatile add-ons app that i came across with reasonable monthly pricing.
Thank you for choosing us!
If you ever need further assistance, we're here to help.
I had two plugin issues, and the customer service team provided an instant and accurate solution. They resolved the problem within a day, which exceeded my expectations. Their professionalism and efficiency are truly commendable. Highly recommend!
Thank you so much for your fantastic feedback! Your recognition of our professionalism and efficiency truly means a lot to us.
If you ever need help again, don't hesitate to reach out. Thanks for the high recommendation!
The speed and quality of the support team's responses are commendable. Great job!
Good support
I was surprised by the friendly customer service response. Despite the low price, it has all the features I have elsewhere. Don't be put off by the low star rating, give it a try.
Thank you for your kind words!
We're glad our friendly customer service and comprehensive features have exceeded your expectations. Your encouragement means a lot to us.
Great app & support!