BSS: Product Variants Options

BSS: Product Variants Options

Anmeldelser (219)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
25. februar 2022

Absolute lifesaver! As a newly launched app - all functions are up to expectation and it's one of the best app I used for adding custom text fields & buttons. It's user-friendly too and customer support is on point! Pham Ngoc Hoang & Jonas services are on point when they came to aid me with some technical issue - can't wait for more exciting features! If you are still looking for a good app - get this for FREE! and works the same as most paid apps out there.

ANBO
Malaysia
5 dage bruger appen
BSSapps (by BSS Commerce) svarede 28. februar 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Product & Variants Options Team.

29. juni 2022

Easy, simply and friendly customer service from Josephine! She was able to help me resolve an issue I had with setting up a specific file upload variant and she didn’t stop until I was fully satisfied with the way the variant was installed across the specific products I selected. Thank you again! Very much appreciated. Highly recommend this app to any store needing to add more specific variants to their product listings.

Medici Supply Co.
USA
4 dage bruger appen
17. april 2023

Great app! I had to change some stuff with code and Jena from support was really kind and superfast with the procedure.

Mas Cosmetics
Spanien
4 dage bruger appen
BSSapps (by BSS Commerce) svarede 19. april 2023

Thank you so much for your 5 star rating and such kind words! We're so glad that our agent was able to provide the help you needed quickly and kindly. We really appreciate it!

24. august 2022

I had an issue where I had to move a textbox and the development team did it perfectly and in a timely way too. Great app

Saxilrow
Storbritannien
3 dage bruger appen
Redigeret 2. marts 2023

This app looks and works better than any of the other similar apps we've tried. I was looking for a clean design that was flexible and could be styled to look native in my store. With this app, you can create your own options and also I can customise the size, font, colors, position, etc. I had a few questions and customisations I wanted and June Nguyen was very responsive and kept me informed on the progress of my request and the status of the technical work which was finished quickly by Duong Nguyen Duc.

I'm now just waiting on a feature request which will just be the icing on the cake for what is otherwise a very nice piece of tech. The tiered plan means that we're only paying for the features we need which is refreshing.

Mr Poppins+Co
Australien
2 dage bruger appen
BSSapps (by BSS Commerce) svarede 3. marts 2023

Thank you so much for your 5-star rating! We are so glad that you appreciate the app and how it looks and works better than the other options you tried. We are also delighted that you found our design easy to style to your store. Additionally, we value your compliments towards our customer service and technical support teams June Nguyen and Duong Nguyen Duc who worked hard to assist you. We are pleased that you are taking advantage of our tiered plans and are happy to provide you with features only as you need them. Once again, thank you for choosing our app and taking the time to express your feedback.

19. juni 2022

DON'T download this app. So disappointed Shopify even allows this app. This app causes glitches when customers are ordering. Does not allow discount codes to be used, and literally works HALF the time on sales. I ran a sale for my customers and had to spend hours refunding them- because of this app, it would show the sale price in the cart, and when they went to pay change it back to regular price. Shopify's support team was fantastic, They had never seen this issue before and I had to converse with them for 2 hours until we found the result of the discount and sale glitch was this app. I spent over 24 hours setting up my website with this app, all for nothing. My time is worth alot, and this app was an utter waste of tons of my time. Also, this apps support team is terrible. Took them almost three days to get back to me, and their response was "it'll be fixed in a few months'' I get over 700 orders a month, and so many businesses do way more than that. An integration issue that takes months to fix means this app shouldn't even be here. This app shouldn't even be on the app store. I love shopify, but hate this app

Hot Headstalls
USA
Cirka 2 måneder bruger appen
BSSapps (by BSS Commerce) svarede 19. juni 2022

We're deeply sorry for your bad experience. We understand how important this discount code integration is for your business.

We are working with our developers to fix this core bug. Apologies for the trouble.

Kind regards,
Product & Variants Options team

23. december 2022

Very well executed after some initial reticence to allow access as a collaborator (paranoia as always). Needed the positioning changed and couldn't get the app to add on the cost of the additional service add-on to the basket or show what the content of that addition was in the basket. June and Nguyen Tien from BSS have addressed all our issues within 24 hours of asking after our partly successful integration of the Product Options App successfully and looks like it does exactly what we need it to do. Thanks and apologies for paranoia

Baselayer Ltd
Storbritannien
2 dage bruger appen
BSSapps (by BSS Commerce) svarede 27. december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

8. september 2022

This app didn't work out for us however Emma and Pham Ngoc Hoang and Jonas were really helpful in trying to resolve our issues.

Karen Mabon Ltd
Storbritannien
Cirka 2 måneder bruger appen
23. marts 2022

App is unavailable. hint:Invalid OAuth callback.---------------------------------------------------------------

Lenses
Kina
Cirka 2 måneder bruger appen
BSSapps (by BSS Commerce) svarede 23. marts 2022

Dear,

Kindly receive our sincere apology for your experience.

When we came back to work today, we immediately checked the issue and informed you from our email: sales@bsscommerce.com. The Email title is: "[Product Options by BSS] - Hope you give us a chance to make the app work well for you!"
Can you kindly check and allow us to fix your experience?

Thank you so much.

Best,

Product & Variants Options team.

17. februar 2022

I am just implementing this app on a new collection on my jewellery website...with over 30 different gemstone options combined with different chain lengths and matt or polished finishes the permutations are vast. This app is a breeze to use and seems to work seemlessly. You can choose the products you want to add it to and give different options for different products. Extremely versatile. I do need an option for an add on price for a couple of the options so spoke to Emma at BSS help - apparently this option will be available shortly and still free. (Emma was super helpful). Loving it!

Annika Rutlin
Storbritannien
Cirka 22 timer bruger appen
BSSapps (by BSS Commerce) svarede 17. februar 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Product & Variants Options Team.