BSS Product Options, Variant

BSS Product Options, Variant

Anmeldelser (640)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
Redigeret 29. november 2022

The product is amazing. Unlike other apps doing the same thing, it provides a lot of features for free. Their support is phenomenal, responsive, and on to the point. Jonas N. who was the support agent for me, is very responsive and he went above and beyond to report my issues to the technical team. Nguyen Duc Duong, whom I never met, was the tech guy and he did a lot of custom coding in my theme to fix the issue. They are truly amazing and I totally recommend them.

EyeXcite
USA
9 måneder bruger appen
Tech Essence (by BSS Commerce) svarede 12. december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Redigeret 3. januar 2023

I would recommend this app to anyone searching for a product & variant app. This app is everything a business needs to offer variants. I personally run a customizable art, crafts and carpentry business so the ability to add multiple variants works wonders for me. I do wish there were more training videos to help people starting out understand the different sets, but after a little trail and error anyone can get the hang of it. If assistance is ever needed the staff (Jena Nguyen) to be specific in my case has been beyond helpful when I needed support! Highly recommended! Great job and thank you Jena!

FuriousAceCreations
USA
9 måneder bruger appen
Tech Essence (by BSS Commerce) svarede 3. januar 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Redigeret 29. juli 2022

I have used this app for quite some time now, and I just work so well! I had some trouble with the design and reached out to support. Got in touch with Jonas, and he really did his job. He worked with the awesome developers Nguyen Duc Duong, Ngo Viet Cuong, and Nguyen Tien Loc. So if you need an app for option sets in Shopify, I would take a look at BSS Commerce or even reach out to Jonas to have a quick chat. Awesome guy! All in all, great and fast support and development. Would recommend!

Rios1931.dk
Danmark
9 måneder bruger appen
6. juni 2023

Support member was very cooperative and did what we want with the product options. It was great experience!

Pure Water Window Cleaning Systems
Storbritannien
8 dage bruger appen
Tech Essence (by BSS Commerce) svarede 7. juni 2023

Thank you so much for your five star rating and your kind words.

We are grateful to hear that you had a great experience with our support member and were pleased with the product options.

31. oktober 2023

This app is incredible. Works exactly a I need! And, when I had an issue, the customer service was stellar! Kudos to Jena and the engineers for addressing the issue - which was highly likely related to a custom theme I'm using.

Thank you!

Ventana Surfboards & Supplies
USA
8 dage bruger appen
Redigeret 3. oktober 2022

I had a major issue and Josephine Dao and dev Duong ND helped me fix it quickly. Their support is very Active and helpful. I suggest that they have weekend support for very urgent cases. I would like to give a personal shout out to

Labaladeh.com
De Forenede Arabiske Emirater
9 måneder bruger appen
Tech Essence (by BSS Commerce) svarede 12. december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

20. februar 2023

Emma was so kind to help to help with the display of my variant options on my website. She and Nguyen went above and beyond to assist in my request and even made a few additional changes that I didn't even ask for - changing the fonts so they matched my website theme. This app definitely provides amazing features and amazing customer service!

LillyBellePaperie
USA
8 måneder bruger appen
Tech Essence (by BSS Commerce) svarede 23. februar 2023

Thank you so much for your 5 star rating and for taking the time to leave such amazing feedback about Emma and Nguyen! We are so glad that they were able to help you with your website and make additional changes you didn't even ask for. Our team is dedicated to providing the best customer service and it's great to hear that we've exceeded your expectations!

17. februar 2023

Thanks a lot for the BSS support service! A great dedication from Joy Nguyen - my support agent. I had some issues with the display of the option sets as I just wanted to display some option sets to specific product pages. I contacted BSS team for their support, and they did not disappoint. Joy Nguyen looked at my case, and she thoroughly explained the issue with my setup. Bravo, her resolution worked! I also wanted to test the app on a trial theme and Joy Nguyen again advised that I publish the new theme for some minutes so that the app code can run. Such a pity that the trial theme seems not being able to publish, but it’s ok. I still well respect BSS team and I love how they try to explain in simple way so that customers can understand how the app should be used. I think you guys have done the job quite well, and you should keep up with the great service. Anyone should give BSS a chance to have a try with this app. This app is quite friendly. Surely I will contact them again if I need their support in the future. Thanks so much Joy and BSS team!

J_mila Beauty
Storbritannien
8 måneder bruger appen
Tech Essence (by BSS Commerce) svarede 23. februar 2023

Thank you so much for your kind words and 5 star rating! We are so glad to hear you are satisfied with the level of support provided to you and that Joy was able to assist you with your issue. The experience of using our app is of utmost importance to us and we are humbled to learn that you think the app is quite friendly. We appreciate your feedback and hope to serve you better in the future.

21. juni 2022

Always good service. Jonas and the tech guys have done so much custom so the app was suited for my situation. This is a great team and a great app

tildigmedhund
Danmark
7 måneder bruger appen
Redigeret 14. april 2022

This is the most helpful app I've come across in a while. It was really easy to use and I had no trouble doing anything. The support team is amazing and helped me solve any problem that came up, no matter how big or small (big shout-out to Emma & Pham Ngoc Hoang). I can't wait to see what this app does in the future!

Bliss In Hand
Canada
7 måneder bruger appen
Tech Essence (by BSS Commerce) svarede 17. april 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!