BSS Product Options, Variant

BSS Product Options, Variant

Rezensionen (874)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
31. Oktober 2023

Both Emma and her technician did a wonderful job at assisting me with my custom products on my website! It was a headache to try and figure out my particular issue on my own, and as soon as I reached out, they responded very kindly and quickly. They fixed my issue and I am now able to successfully run my website the way I initially intended. Thank you so much! You will not go wrong with this app, and it is definitely worth your time :)

Venture Pup
Vereinigte Staaten
9 monate mit der App
Bearbeitet am 3. Oktober 2022

I had a major issue and Josephine Dao and dev Duong ND helped me fix it quickly. Their support is very Active and helpful. I suggest that they have weekend support for very urgent cases. I would like to give a personal shout out to

Labaladeh.com
Vereinigte Arabische Emirate
9 monate mit der App
Tech Essence (by BSS Commerce) hat geantwortet 12. Dezember 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

20. Februar 2023

Emma was so kind to help to help with the display of my variant options on my website. She and Nguyen went above and beyond to assist in my request and even made a few additional changes that I didn't even ask for - changing the fonts so they matched my website theme. This app definitely provides amazing features and amazing customer service!

LillyBellePaperie
Vereinigte Staaten
8 monate mit der App
Tech Essence (by BSS Commerce) hat geantwortet 23. Februar 2023

Thank you so much for your 5 star rating and for taking the time to leave such amazing feedback about Emma and Nguyen! We are so glad that they were able to help you with your website and make additional changes you didn't even ask for. Our team is dedicated to providing the best customer service and it's great to hear that we've exceeded your expectations!

17. April 2023

great and easy access I was very shocked that each option has a demo for you to learn and navigate through each process I love this app thank you so much

Royalty Hair Extensions
Vereinigte Staaten
8 monate mit der App
Tech Essence (by BSS Commerce) hat geantwortet 19. April 2023

Thank you so much for your 5 star rating! We are thrilled to hear that you were so impressed with the options with demos that are easy to learn and navigate! We are grateful for your support and love hearing from you. Thank you!

17. Februar 2023

Thanks a lot for the BSS support service! A great dedication from Joy Nguyen - my support agent. I had some issues with the display of the option sets as I just wanted to display some option sets to specific product pages. I contacted BSS team for their support, and they did not disappoint. Joy Nguyen looked at my case, and she thoroughly explained the issue with my setup. Bravo, her resolution worked! I also wanted to test the app on a trial theme and Joy Nguyen again advised that I publish the new theme for some minutes so that the app code can run. Such a pity that the trial theme seems not being able to publish, but it’s ok. I still well respect BSS team and I love how they try to explain in simple way so that customers can understand how the app should be used. I think you guys have done the job quite well, and you should keep up with the great service. Anyone should give BSS a chance to have a try with this app. This app is quite friendly. Surely I will contact them again if I need their support in the future. Thanks so much Joy and BSS team!

J_mila Beauty
Vereinigtes Königreich
8 monate mit der App
Tech Essence (by BSS Commerce) hat geantwortet 23. Februar 2023

Thank you so much for your kind words and 5 star rating! We are so glad to hear you are satisfied with the level of support provided to you and that Joy was able to assist you with your issue. The experience of using our app is of utmost importance to us and we are humbled to learn that you think the app is quite friendly. We appreciate your feedback and hope to serve you better in the future.

21. Mai 2023

Support staff is great! They are responsive and solve the issues effectively and efficiently. The app overall is a good. It does exactly what its design to do and accomplishes what is not "standard" from Shopify.

Madd Retros
Vereinigte Staaten
7 monate mit der App
Tech Essence (by BSS Commerce) hat geantwortet 22. Mai 2023

Thank you so much for your 5-star rating!

We are grateful for your positive feedback about our support staff and our app. We strive to provide an excellent product that does exactly what it is designed to do and more. Thank you for your support!

21. Juni 2022

Always good service. Jonas and the tech guys have done so much custom so the app was suited for my situation. This is a great team and a great app

tildigmedhund
Dänemark
7 monate mit der App
Bearbeitet am 14. April 2022

This is the most helpful app I've come across in a while. It was really easy to use and I had no trouble doing anything. The support team is amazing and helped me solve any problem that came up, no matter how big or small (big shout-out to Emma & Pham Ngoc Hoang). I can't wait to see what this app does in the future!

Bliss In Hand
Kanada
7 monate mit der App
Tech Essence (by BSS Commerce) hat geantwortet 17. April 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18. Oktober 2023

Emma has been a great help in connecting the Wholesale all in one app with the Variant options app. Everything works well now. Whenever questions come up, Emma is always there to help. The variant options app helps us enable our customers to upload print data. Now a function has also been added that the data in the backend is provided as a link in the order when the order is triggered.
The support is very helpful and works quickly.

promocolor.de
Deutschland
7 monate mit der App
Bearbeitet am 19. März 2023

I downloaded and used the Product & Variants Options app, and I have to say that I am thoroughly impressed with it. Initially, I had a lot of questions and concerns about the settings and how to make the options work effectively on my site. However, I was able to reach out to the app's support team, and I was lucky enough to be assisted by Jolie Nguyen. They are very responsive and professional, and they go above and beyond to ensure that their customers are satisfied. I was extremely impressed with the level of customer service that I received, and it is clear that the team is genuinely committed to ensuring that their users have the best experience possible.

Jolie was the most patient and helpful supporter who took the time to walk me through the entire setup process. She provided me with all the necessary information and was very responsive to all of my questions and concerns. She even went the extra mile to help me contact the developer, Nguyen Duc Duong, when I encountered some issues while using the app. Even if my questions are extreme, they both found a way to figure it out.

The stress of creating a website that needs so many variations for each of our product is extreme and we have tried any different apps but this by far is better than the others! The simplicity of the app and the variations of the option sets excelled the other apps by far. The interface is very user-friendly, making it accessible even for those who are not tech-savvy.

All-in-all, if you are looking for a versatile and user-friendly app that can help you add custom options to your products, then the Product & Variants Options app is an excellent choice. With its intuitive interface, robust features, and excellent support team, you can't go wrong with this app. I highly recommend it!

Zealo Gear
Vereinigte Staaten
7 monate mit der App
Tech Essence (by BSS Commerce) hat geantwortet 24. März 2023

Thank you for the wonderful 5-star rating and for your glowing review of the Product & Variants Options app! We really appreciate your feedback and it's great to know that our agents are providing excellent customer service and that you found the app user-friendly and feature-rich. We're glad that you found it such a good fit to create the variations of your product and thank you for recommending us! We hope you continue to enjoy using our app.