Reseñas (171)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
14 de junio de 2023

They have some of the most amazing customer support. The support team replies fast and helps with any issues! They helped me setup everything and helped fixed things for my store.

Moshi Bears
Estados Unidos
19 días usando la aplicación
BSSapps (by BSS Commerce) respondió 15 de junio de 2023

Thank you for your 5-star rating and kind words about our customer support team!

We are delighted that our team was able to help you quickly sort out any issues you had setting up your store. We appreciate your support!

14 de abril de 2023

Amazing app. Works well for my business and a lot easier to assign to products compared to the MANY that I compared it with. Solid support team, highly recommend!

Tip The Tails
Estados Unidos
19 días usando la aplicación
BSSapps (by BSS Commerce) respondió 14 de abril de 2023

Thank you so much for your 5 star rating! We are glad to hear that our app works well for your business and that you found it easier to assign products to it compared to other apps you examined. It's also a huge plus to know that our support team had a good impression to you. We are continuously working hard to improve our products and services, so your kind words certainly mean a lot to us! Thank you for your support.

28 de diciembre de 2022

This is an amazing app for our online store! We have a store that sells Personalised Gift Hampers and wants to come up with more customisable options for the customer to select. BSS Commerce's app helped us achieve that.

I had a bit of trouble when setting up the App so I contacted their customer support via the live chat channel and got help from the support agent June Nguyen within seconds. Despite the slight time difference, she and her tech team did an amazing job. She provided comprehensive explanations and kept me updated at every step along the way. The technician, Developer Nguyen The Huy also helped me resolve the problem very quickly and accurately, and everything on the site now works exactly how I wanted. It's reassuring to have an App with great and timely customer support.

Fantastic support team and I would highly recommend this App if you're looking for a customisable option for your product page.

Yours Sincerely
Australia
19 días usando la aplicación
BSSapps (by BSS Commerce) respondió 5 de enero de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

1 de noviembre de 2023

We make personalized pet ID tags so it's important for us to collect personalization details from customers when they make a purchase. BSS Product Variants Options app is easy to install. The option fields created seamlessly match the looks of our theme. Although we had problems with showing the options/variants in the cart in the beginning, it only took one email for BSS to understand our problem and they fixed it within the same day! Special shoutout to Emma who guided us through the process in a very professional manner.

Bashtags
RAE de Hong Kong (China)
3 días usando la aplicación
BSSapps (by BSS Commerce) respondió 10 de noviembre de 2023

Thank you so much for your 5 star rating!

We really appreciate the kind words about our app. It's always great to hear how easy it was for you to install the app and create product variant options.

Your positive review means a lot to us. Thank you again!

4 de octubre de 2022

I used this app to add colour swatches to our products as the number of variants allowed in Shopify did not meet our requirements. This app is easy to use and understand and helped us create a solution that did not require excessive cost and time spent on it. The support for the app is excellent, with special mentions to Josephine Dao who has been a great help with answering our requests quickly and to the dev Son PT, Huy NT, Duong ND who have made some changes to the front end of the app so it fits our requirements.

Jo & Co Home
Reino Unido
15 días usando la aplicación
BSSapps (by BSS Commerce) respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

23 de noviembre de 2022

I use this app to help me provide customers with various options for our custom made products. June & Nguyen were awesome to work with and solved our problem very fast!

Zorian Sports LLC Baseball
Estados Unidos
15 días usando la aplicación
BSSapps (by BSS Commerce) respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

11 de mayo de 2023

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

L&C Cabinetry
Estados Unidos
12 días usando la aplicación
BSSapps (by BSS Commerce) respondió 16 de mayo de 2023

Thank you so much for your 5 star rating!

We are delighted that you're so happy with the performance of the app and our customer service. We appreciate a lot for your kind words and we are glad that our team was able to help with the integration issues.

Thank you for the recommendation, we really do appreciate it.

10 de octubre de 2022

I had two small issues and they were resolved quickly. I worked with Joy twice and developers Huy NT and Nguyen The Huey. I'm currently on the free plan and it suits my needs, but once I need more product options I feel confident in choosing this app for a paid version.

Q Signature Gallery
Estados Unidos
12 días usando la aplicación
BSSapps (by BSS Commerce) respondió 12 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Fecha de modificación: 4 de abril de 2023

Great app and absolutely great customer service!
I would definitely recommend this app.

And Emma one of their customer service execs is wonderful, very knowledgable ane helpful

ooqood
Catar
11 días usando la aplicación
BSSapps (by BSS Commerce) respondió 11 de abril de 2023

Thank you so much for your 5 star rating and for such kind words! We are happy to hear that you've had a great experience with us and that you would take the time to recommend us to others. Our agent works very hard to ensure each and every customer has the best support and we're delighted to have made a positive impact on your experience. Thank you again!

6 de junio de 2023

Product Variant Options by BSS Commerce is an absolutely superior product. It's an elegant, well-designed solution for Shopify stores with product lines that have a complex array of variants. If you're looking for an app that will implement both product pricing with dynamic updating AND conditional logic - look no further. It handles the creation and assignment of option sets beautifully, as well.

When I did run into an issue, their support team was friendly, professional, and handled the problem that very same evening for me. I cannot recommend this product highly enough!

Heart and Sol Designs
Estados Unidos
10 días usando la aplicación
BSSapps (by BSS Commerce) respondió 7 de junio de 2023

Thank you so much for the 5-star rating!

I'm so pleased to know you had a positive experience using Product Variant Options by BSS Commerce. We strive to provide our customers with the best service and the best platform possible. We're glad to hear that you found it elegant, well-designed, and that our support team was quick to help.

Thank you for your kind words and for your support!