Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 1 de junio de 2022

This app is much more user friendly than similar ones I've tried before, and the support team who helped me (Emma C. and Nguyen Duc Duong in particular) were prompt, clear, and very helpful. Adding this app to my store will make it run much more smoothly and will allow me to configure my listings in a way that makes the most sense for my products. I'm very glad that I found out about Products & Variants Options and can recommend it to others who are looking for a straightforward way to configure their listings that need more than 100 variants. Thank you!

Eiffel & Eyre
Canadá
7 días usando la aplicación
BSS Commerce respondió 6 de junio de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

8 de septiembre de 2022

I really like this app. I had issues with it working at first (the issues were on my end though, not due to the app). I reached out to support and they were very prompt at getting back to me, and fixed it for me on their end (I really didn't have to lift a finger). Super nice people and great app, thanks!

Matthew + Mae
Estados Unidos
6 días usando la aplicación
25 de febrero de 2022

Absolute lifesaver! As a newly launched app - all functions are up to expectation and it's one of the best app I used for adding custom text fields & buttons. It's user-friendly too and customer support is on point! Pham Ngoc Hoang & Jonas services are on point when they came to aid me with some technical issue - can't wait for more exciting features! If you are still looking for a good app - get this for FREE! and works the same as most paid apps out there.

ANBO
Malasia
5 días usando la aplicación
BSS Commerce respondió 28 de febrero de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Product & Variants Options Team.

29 de junio de 2022

Easy, simply and friendly customer service from Josephine! She was able to help me resolve an issue I had with setting up a specific file upload variant and she didn’t stop until I was fully satisfied with the way the variant was installed across the specific products I selected. Thank you again! Very much appreciated. Highly recommend this app to any store needing to add more specific variants to their product listings.

Medici Supply Co.
Estados Unidos
4 días usando la aplicación
17 de abril de 2023

Great app! I had to change some stuff with code and Jena from support was really kind and superfast with the procedure.

Mas Cosmetics
España
4 días usando la aplicación
BSS Commerce respondió 19 de abril de 2023

Thank you so much for your 5 star rating and such kind words! We're so glad that our agent was able to provide the help you needed quickly and kindly. We really appreciate it!

24 de agosto de 2022

I had an issue where I had to move a textbox and the development team did it perfectly and in a timely way too. Great app

Saxilrow
Reino Unido
3 días usando la aplicación
Fecha de modificación: 2 de marzo de 2023

This app looks and works better than any of the other similar apps we've tried. I was looking for a clean design that was flexible and could be styled to look native in my store. With this app, you can create your own options and also I can customise the size, font, colors, position, etc. I had a few questions and customisations I wanted and June Nguyen was very responsive and kept me informed on the progress of my request and the status of the technical work which was finished quickly by Duong Nguyen Duc.

I'm now just waiting on a feature request which will just be the icing on the cake for what is otherwise a very nice piece of tech. The tiered plan means that we're only paying for the features we need which is refreshing.

Mr Poppins+Co
Australia
2 días usando la aplicación
BSS Commerce respondió 3 de marzo de 2023

Thank you so much for your 5-star rating! We are so glad that you appreciate the app and how it looks and works better than the other options you tried. We are also delighted that you found our design easy to style to your store. Additionally, we value your compliments towards our customer service and technical support teams June Nguyen and Duong Nguyen Duc who worked hard to assist you. We are pleased that you are taking advantage of our tiered plans and are happy to provide you with features only as you need them. Once again, thank you for choosing our app and taking the time to express your feedback.

19 de junio de 2022

DON'T download this app. So disappointed Shopify even allows this app. This app causes glitches when customers are ordering. Does not allow discount codes to be used, and literally works HALF the time on sales. I ran a sale for my customers and had to spend hours refunding them- because of this app, it would show the sale price in the cart, and when they went to pay change it back to regular price. Shopify's support team was fantastic, They had never seen this issue before and I had to converse with them for 2 hours until we found the result of the discount and sale glitch was this app. I spent over 24 hours setting up my website with this app, all for nothing. My time is worth alot, and this app was an utter waste of tons of my time. Also, this apps support team is terrible. Took them almost three days to get back to me, and their response was "it'll be fixed in a few months'' I get over 700 orders a month, and so many businesses do way more than that. An integration issue that takes months to fix means this app shouldn't even be here. This app shouldn't even be on the app store. I love shopify, but hate this app

Hot Headstalls
Estados Unidos
Alrededor de 2 meses usando la aplicación
BSS Commerce respondió 19 de junio de 2022

We're deeply sorry for your bad experience. We understand how important this discount code integration is for your business.

We are working with our developers to fix this core bug. Apologies for the trouble.

Kind regards,
Product & Variants Options team

23 de diciembre de 2022

Very well executed after some initial reticence to allow access as a collaborator (paranoia as always). Needed the positioning changed and couldn't get the app to add on the cost of the additional service add-on to the basket or show what the content of that addition was in the basket. June and Nguyen Tien from BSS have addressed all our issues within 24 hours of asking after our partly successful integration of the Product Options App successfully and looks like it does exactly what we need it to do. Thanks and apologies for paranoia

Baselayer Ltd
Reino Unido
2 días usando la aplicación
BSS Commerce respondió 27 de diciembre de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

8 de septiembre de 2022

This app didn't work out for us however Emma and Pham Ngoc Hoang and Jonas were really helpful in trying to resolve our issues.

Karen Mabon Ltd
Reino Unido
Alrededor de 2 meses usando la aplicación