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I recently integrated the 'BSS: Product Variants Options' app into my online store to enhance my product listings with custom fields. My experience has been nothing short of amazing, particularly due to the exceptional support and service provided by their team.
A special mention goes to Jennie, who was a cornerstone in ensuring a seamless experience. I faced some technical challenges initially, but Jennie and the tech team addressed these issues with remarkable efficiency and speed. Their response was not just quick; it was coupled with care and a personalised touch that is rare in customer service today.
The 'BSS: Product Variants Options' app itself has transformed how my products are presented. The ability to add custom fields easily has allowed for greater flexibility and a more detailed display of product information, enhancing my customers' shopping experience. The app is user-friendly and integrates seamlessly with my store, making it a valuable asset for any online merchant.
If you're looking for an app to add custom fields to your products, 'BSS: Product Variants Options' is the way to go. Not only will you be using a tool that greatly enhances your product listings, but you'll also have the support of an incredible team who are genuinely dedicated to your success.
Thank you to Jennie and the entire BSS team for your phenomenal support. Your hard work and dedication make a significant difference!
Thank you so much for your kind words and your 5-star review!
We are so pleased that our team and Jennie in particular has provided you with an exceptional customer service experience. Your feedback is invaluable and we are so delighted that the app has transformed how your products are presented.
Again, thank you for your review - we are so grateful for your kind words and are thrilled to be able to help you in this way.
We make personalized pet ID tags so it's important for us to collect personalization details from customers when they make a purchase. BSS Product Variants Options app is easy to install. The option fields created seamlessly match the looks of our theme. Although we had problems with showing the options/variants in the cart in the beginning, it only took one email for BSS to understand our problem and they fixed it within the same day! Special shoutout to Emma who guided us through the process in a very professional manner.
Thank you so much for your 5 star rating!
We really appreciate the kind words about our app. It's always great to hear how easy it was for you to install the app and create product variant options.
Your positive review means a lot to us. Thank you again!
VERY GOOD SUPPORT
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.
Thank you for taking the time to leave a 5 star rating!
We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not.
We deeply appreciate your feedback and are grateful that you chose to use our service.
My first time setting up the option set wasn't successful. Luckily BSS has great customer support. Emma helped me activate the option set.
Love the UI, very intuitive and easy to use. And its minimalistic button also blends nicely with Dawn theme.
Thank you so much for the 5 star rating!
We are delighted that you enjoyed our user-friendly UI and the minimalistic buttons that blend nicely with Dawn theme. Special thanks for acknowledging our customer support team's assistance.
We are pleased that you had a positive experience with us.
It worked very well once the app was installed and configured By Emma and the technician.
This app allows me to add configurations to make the leather journal custom to their liking.
Thank you once again.
Thank you so much for your 5 star rating and kind words about our agent and the technician!
We're so glad they got the app installed and configured so quickly and that you're pleased with how our app allows you to customize your leather journal.
We really appreciate your positive feedback!
Very quick support, Many functions.
The support team is very kind and quick to respond.
Our theme could not be adapted to the app at first, but thanks to the quick support, we could add and fix it in only few days!
This app is incredible. Works exactly a I need! And, when I had an issue, the customer service was stellar! Kudos to Jena and the engineers for addressing the issue - which was highly likely related to a custom theme I'm using.
Thank you!
Helpful, very attentive
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Great app, easy to use, and most importantly good and fast customer service!
Thank you so much for your 5 star rating!
We truly appreciate your kind words about our great app, easy to use features, and our excellent customer service! Your positive feedback is highly valued.
Thank you for taking the time to review us!