BSS Product Options, Variant

BSS Product Options, Variant

Avis (534)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
8 mai 2023

As all the other commenters have said, this app comes with excellent customer service - even though they're across the globe and a 12hr time difference from me, I wake up to things being fixed, with very pleasant customer service messages in my inbox. The app does what I wanted it to do - it allows me to add more varied options for products in my shop, and add photo swatches with additional details easily.

FireflyBazaarTX
États-Unis
9 mois d’utilisation de l’application
Tech Essence (by BSS Commerce) a répondu 10 mai 2023

Thank you so much for your kind words and 5-star rating! We are so glad to hear that our customer service was helpful and we appreciate your feedback on the product that allows you to add more varied options for products in your shop, and add photo swatches with additional details easily. Your satisfaction is of utmost importance to us, and we are thrilled that you are pleased with the service you received.

Modifié le 29 juillet 2022

I have used this app for quite some time now, and I just work so well! I had some trouble with the design and reached out to support. Got in touch with Jonas, and he really did his job. He worked with the awesome developers Nguyen Duc Duong, Ngo Viet Cuong, and Nguyen Tien Loc. So if you need an app for option sets in Shopify, I would take a look at BSS Commerce or even reach out to Jonas to have a quick chat. Awesome guy! All in all, great and fast support and development. Would recommend!

Rios1931.dk
Danemark
9 mois d’utilisation de l’application
31 octobre 2023

Both Emma and her technician did a wonderful job at assisting me with my custom products on my website! It was a headache to try and figure out my particular issue on my own, and as soon as I reached out, they responded very kindly and quickly. They fixed my issue and I am now able to successfully run my website the way I initially intended. Thank you so much! You will not go wrong with this app, and it is definitely worth your time :)

Venture Pup
États-Unis
9 mois d’utilisation de l’application
Modifié le 3 octobre 2022

I had a major issue and Josephine Dao and dev Duong ND helped me fix it quickly. Their support is very Active and helpful. I suggest that they have weekend support for very urgent cases. I would like to give a personal shout out to

Labaladeh.com
Émirats arabes unis
9 mois d’utilisation de l’application
Tech Essence (by BSS Commerce) a répondu 12 décembre 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

20 février 2023

Emma was so kind to help to help with the display of my variant options on my website. She and Nguyen went above and beyond to assist in my request and even made a few additional changes that I didn't even ask for - changing the fonts so they matched my website theme. This app definitely provides amazing features and amazing customer service!

LillyBellePaperie
États-Unis
8 mois d’utilisation de l’application
Tech Essence (by BSS Commerce) a répondu 23 février 2023

Thank you so much for your 5 star rating and for taking the time to leave such amazing feedback about Emma and Nguyen! We are so glad that they were able to help you with your website and make additional changes you didn't even ask for. Our team is dedicated to providing the best customer service and it's great to hear that we've exceeded your expectations!

17 avril 2023

great and easy access I was very shocked that each option has a demo for you to learn and navigate through each process I love this app thank you so much

Royalty Hair Extensions
États-Unis
8 mois d’utilisation de l’application
Tech Essence (by BSS Commerce) a répondu 19 avril 2023

Thank you so much for your 5 star rating! We are thrilled to hear that you were so impressed with the options with demos that are easy to learn and navigate! We are grateful for your support and love hearing from you. Thank you!

17 février 2023

Thanks a lot for the BSS support service! A great dedication from Joy Nguyen - my support agent. I had some issues with the display of the option sets as I just wanted to display some option sets to specific product pages. I contacted BSS team for their support, and they did not disappoint. Joy Nguyen looked at my case, and she thoroughly explained the issue with my setup. Bravo, her resolution worked! I also wanted to test the app on a trial theme and Joy Nguyen again advised that I publish the new theme for some minutes so that the app code can run. Such a pity that the trial theme seems not being able to publish, but it’s ok. I still well respect BSS team and I love how they try to explain in simple way so that customers can understand how the app should be used. I think you guys have done the job quite well, and you should keep up with the great service. Anyone should give BSS a chance to have a try with this app. This app is quite friendly. Surely I will contact them again if I need their support in the future. Thanks so much Joy and BSS team!

J_mila Beauty
Royaume-Uni
8 mois d’utilisation de l’application
Tech Essence (by BSS Commerce) a répondu 23 février 2023

Thank you so much for your kind words and 5 star rating! We are so glad to hear you are satisfied with the level of support provided to you and that Joy was able to assist you with your issue. The experience of using our app is of utmost importance to us and we are humbled to learn that you think the app is quite friendly. We appreciate your feedback and hope to serve you better in the future.

21 mai 2023

Support staff is great! They are responsive and solve the issues effectively and efficiently. The app overall is a good. It does exactly what its design to do and accomplishes what is not "standard" from Shopify.

Madd Retros
États-Unis
7 mois d’utilisation de l’application
Tech Essence (by BSS Commerce) a répondu 22 mai 2023

Thank you so much for your 5-star rating!

We are grateful for your positive feedback about our support staff and our app. We strive to provide an excellent product that does exactly what it is designed to do and more. Thank you for your support!

21 juin 2022

Always good service. Jonas and the tech guys have done so much custom so the app was suited for my situation. This is a great team and a great app

tildigmedhund
Danemark
7 mois d’utilisation de l’application
18 octobre 2023

Emma has been a great help in connecting the Wholesale all in one app with the Variant options app. Everything works well now. Whenever questions come up, Emma is always there to help. The variant options app helps us enable our customers to upload print data. Now a function has also been added that the data in the backend is provided as a link in the order when the order is triggered.
The support is very helpful and works quickly.

promocolor.de
Allemagne
7 mois d’utilisation de l’application