BSS Product Options, Variant

BSS Product Options, Variant

Recenzje (1 185)

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7 grudzień 2024

Who in their right mind would want your branding on their product page?! If it's free to remove why is the hassle of "contacting you"?! You are bored? Go outside and make human conections... Or you wan to upsell me something....

csinosan
Węgry
19 minut korzystania z aplikacji
Tech Essence (by BSS Commerce) odpowiedział(a) 9 grudzień 2024

Hi Csinosan,

I’m sorry to hear about your recent experience and completely understand your concerns. Let me clarify a few key points for transparency:

1. Our app is completely free to use. The branding helps us reach more merchants and grow our service.

2. You can remove the branding at no cost. This option is clearly stated within the app, with no hidden fees.

As a small business, we work hard to provide value while staying transparent and ethical. Your feedback is invaluable, and I hope this explanation provides more context to our intentions.

Edytowano 6 październik 2024

Bad App

Lucky 5
SRA Hongkong (Chiny)
2 dni korzystania z aplikacji
Tech Essence (by BSS Commerce) odpowiedział(a) 5 styczeń 2025

We’re sorry to hear about your experience and truly regret falling short of your expectations. Could you share more details about the issue? We’d love to address it and make things right.

Thank you for your feedback—it helps us improve.

Best regards,

31 styczeń 2025

imposible configurar, mal explicado. Perdida de tiempo

Damaur
Hiszpania
Edytowano 10 kwiecień 2024

Used for a couple of years, unlimited options but the backend gets seriously slow, also loads every single option sitewide, I had 900 option sets everyone is loaded on every single page, which impacts performance and in the end took the html size to a point it broke my product structured data, products started dropping in search rankings, all structured data removed. They looked into it and said they would fix it, but no update came was still broken after weeks, couldn't wait any longer for something that's a very serious issue and had to spend over a week creating all option sets again on another app. Export won't work if you have too many options. They should spend some time refining the app and its performance instead of just keep adding features. Updating my theme, I had to wait for them to manually install the app, ajax cart didn't work properly. Also had issues with variants not working, adding wrong quantity to cart, breaking add to cart button, had so many issues would NOT RECOMMEND!

Gift Moments
Wielka Brytania
Około 2 lata korzystania z aplikacji
Tech Essence (by BSS Commerce) odpowiedział(a) 8 marzec 2022

Update on January 2025:
- Managing large option sets > RESOLVED
- Exporting large option sets > RESOLVED
- Ajax cart functionality > RESOLVED
- Theme compatibility issues > RESOLVED
- Support response time > IMPROVED

We’re committed to continuously improving the app and appreciate your input. Please feel free to reach out if you have any questions or need assistance.

19 czerwiec 2022

DON'T download this app. So disappointed Shopify even allows this app. This app causes glitches when customers are ordering. Does not allow discount codes to be used, and literally works HALF the time on sales. I ran a sale for my customers and had to spend hours refunding them- because of this app, it would show the sale price in the cart, and when they went to pay change it back to regular price. Shopify's support team was fantastic, They had never seen this issue before and I had to converse with them for 2 hours until we found the result of the discount and sale glitch was this app. I spent over 24 hours setting up my website with this app, all for nothing. My time is worth alot, and this app was an utter waste of tons of my time. Also, this apps support team is terrible. Took them almost three days to get back to me, and their response was "it'll be fixed in a few months'' I get over 700 orders a month, and so many businesses do way more than that. An integration issue that takes months to fix means this app shouldn't even be here. This app shouldn't even be on the app store. I love shopify, but hate this app

Hot Headstalls
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Tech Essence (by BSS Commerce) odpowiedział(a) 19 czerwiec 2022

Update on January 2025:

- The app now works with all Shopify discount codes
- Glitches during orders issue resolved
- Improve support time

We’re committed to continuously improving the app and appreciate your input. Please feel free to reach out if you have any questions or need assistance.

20 sierpień 2022

What a mess . . . . I change a setting in the options then save - and it doesn't save! It takes me at least 2 - 6 times of adjusting the setting and saving before it actually saves.

SkoolaMoola
Stany Zjednoczone
21 dni korzystania z aplikacji
Tech Essence (by BSS Commerce) odpowiedział(a) 22 sierpień 2022

Update on January 2025:

- Settings issues have been resolved

We truly value your input and are committed to providing a better experience.

4 grudzień 2022

Discount codes do not work when utilizing this service. We are super disappointed and have lost sales because customers couldn't make it work.

LovebyLait
Kanada
4 dni korzystania z aplikacji
Tech Essence (by BSS Commerce) odpowiedział(a) 12 grudzień 2022

Update on January 2025:

- The app now works with all Shopify discount codes

We truly value your input and are committed to providing a better experience