Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
23 grudzień 2022

When I first installed the app it was easy to install but wasn't installed on the right parts of my website. I reached out to Joy Nguyen at support and she was very easy to communicate with about getting the issues fixed and she knew just what I was talking about. She told me that developers, Nguyen The Huy and Nguyen Duc Duong would be on the case as fast as possible. They fixed the issue in just a day and made the website look just how I wanted it. These guys are the real deal and were such a big help. Furthermore, they even fixed errors or bugs I found later on in my website development process.

Thank you Joy Nguyen, Nguyen The Huy, and Nguyen Duc Duong.

Envelove
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
BSS Commerce odpowiedział(a) 27 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

11 lipiec 2023

I am very happy with this application because it is very easy to use, even for someone like me who is not very good with machines.
It is easy to operate, but if I have any questions, I can contact them immediately via e-mail or chat box. Besides, I'm in Japan and they respond instantly and politely enough that I don't feel the time difference.
Not only do they tell you how to make corrections or change settings, but in most situations the support team will edit directly on your behalf!

I can say that I recommend them so much that there is no reason not to!

La douceur
Japonia
3 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 17 lipiec 2023

Thank you so much for your 5 star rating!

I am very glad you are pleased with the ease of use of our application as well as the responsiveness and politeness of our support team. We are happy you recommend us.

Again, thank you for your kind words!

17 kwiecień 2023

Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one

Zilla Kids
Wielka Brytania
4 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 19 kwiecień 2023

Thank you for your 5-star rating! We are delighted to hear that your experience with our customer service was fast and helpful. We appreciate your support and will continue to strive for excellence.

18 luty 2023

This is a great app that I put on the site. All the features work great. I had some problems while installing it, so I contacted support and they helped me quickly. Especially thanks to Emma and the technician (Nguyen Duc Duong).

StarCasesCo
Łotwa
4 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 23 luty 2023

Thank you so much for your 5 star rating! We are so ecstatic to know that you were able to get the app installed with the help of our support staff especially Emma and Nguyen Duc Duong. Thank you for your positive feedback on the app and its features!

10 czerwiec 2023

The app was exactly what I wanted I was able to add all the variants I wanted and Didn't have to go through a tedious process to set up where the options showed on my product page and the customer support is top notch

Luxury Hair Extensionz
Kanada
4 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 15 czerwiec 2023

Thank you so much for your 5-star rating!

We are delighted to hear that the app was exactly what you wanted and that you were able to easily add all the variants you desired and didn't have to go through a tedious set up process. We also appreciate your compliments for our customer support team. Your positive feedback means a lot to us.

Thank you for your kind words!

13 styczeń 2023

This app is both elegant and easy to use. We have a few minor glitches with the installation and reached out to BSS Commerce for support. Through a little bit of back and forth we were able to resolve the issue and the app is driving additional conversions on our site. It's worth noting that we received exceptional and incredibly patient team members June Nguyen and their developer Huy The Nguyen who quickly fixed our issue. All the CSS and the app are great, and I found the app is kind of easy to set up. Keep up the amazing work and I'm looking forward to seeing all the updated features that this app will bring me, team. If you are looking for a user-friendly app, try to check this app from the BSS team.

Cosy Canvas
Litwa
4 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 16 styczeń 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

13 marzec 2023

It's perfect! They are very responsive and competent.

Mon Petit Sitron
Francja
4 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 15 marzec 2023

Thank you so much for the 5 star rating! We appreciate your kind words about our responsiveness and competence. We are grateful for such a positive review. |

12 lipiec 2023

The application works exceptionally well, and the support provided is prompt, accurate, and fulfilled my requirements. I am highly satisfied with its performance. The customer service team was efficient in addressing my concerns and ensuring a smooth experience. The application's functionality met my expectations, and it proved to be reliable and effective. I appreciate the responsiveness and dedication of the support team in resolving any issues that arose. I highly recommend this application to others seeking a reliable solution that delivers excellent results. Please continue the great work and keep up the outstanding support.

TO BE - Balevski.eu - България
Bułgaria
3 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 17 lipiec 2023

Thank you so much for your 5 star rating and kind words!

We appreciate you taking the time to share your wonderful experience with us and for recommending the application to others. We are grateful for your feedback and the recognition to our hard-working customer service team. We strive to continue providing excellent service and product experience.

Thank you!

14 lipiec 2023

Very Very happy.
Plugin has a great range of functionality. Little incompatibilities with our third party theme were solved in less than 12 Hours. Outstanding Support!

Thanks to the Add-On we were able to transfer our big variations from Shopware to Shopify flawlessly.

lueftungsmarkt - Technik rund ums Haus
Niemcy
3 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 17 lipiec 2023

Thank you so much for your 5-star rating!

We appreciate your kind words regarding the range of functionality our plugin offers and the excellent support provided even with third-party themes. Your positive comments regarding our plugins ability to transfer varied data between Shopware and Shopify quickly and seamlessly serves as great feedback of our endeavors.

We consider your review as a great recognition of our efforts and quality of work.

10 październik 2022

Thank Joy and dev expert Duong Nguyen for their help!
Even outside working hours, Joy will reply to my email as soon as possible
Duong Nguyen helps me solve problems so quickly and without delay
I subscribe to many apps in Shopify,
The service team of this company impressed me deeply,
It can be said that it is the most service-oriented company,
It is also the best service team,
I have the greatest confidence in subscribing to their apps
I don't need to worry about any problems.
Thank you, Joy and Duong Nguyen!

AOOS
Stany Zjednoczone
3 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!