Recenzje (174)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
Edytowano 17 maj 2022

Great customer service. Jonas was able to help me and get me the information I needed to know to see if it was a fit for me. Best service I've had from anywhere in a really long time. They also offer a live demo appointment if you need it. As for the app, it was easy to add and super easy to use. . As a bonus, if you weren't convinced already, it's a free app! Updated* After playing with it a bit I decided to pay the small price to upgrade. The extra services let me tailor the pricing changes to my business's needs. I would give them 10 stars if I could.

Jewel Eternal
Stany Zjednoczone
27 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 17 maj 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

18 listopad 2022

I love this app. It has added the extra options that I need for my wigs and the support is top notch.

Bella Monroe Hair
Stany Zjednoczone
25 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edytowano 23 marzec 2022

PLEASE READ!!! I have a custom order business so not only do I need more variant options, but I need file upload, text box & other options. After downloading about 20 different variant/options apps, this one was the best. Even the variant apps that had way more reviews & way more downloads, this one was the winner. I literally took 8 days to play around with all of the apps, made pros & cons lists, plus tested the function within my site on listings. After pretty much studying them all, I finally narrowed the best down to 2 different apps... 1. another app, we will call "App X" (seemed to have it all, but I didn't like the look of the boxes. It was more cosmetic.)
& 2. this app "Product & Variants Options" (had everything I needed plus I loved the look, but I didn't like how the placement was appearing on my product page, as it had a tiny glitch. I knew if it couldn't be fixed I'd have to go with "App X"). Before I could make a decision, I messaged both apps customer service. Within 24 hours, someone from this app fixed the issue for me (this was a weekday. Weekends could be different). The placement on the product page is exactly where I hoped it would be & the glitch was fixed. "App X" took about 4 days longer to respond to me & ultimately never fixed the concern I had. Most people just download an app, test it out & delete if they don't like. And most people also just go with the app with the most reviews. I can vouch that I did the work & the research. Trust me! Save your time & download this app now. And if you have an issue, be patient & contact customer service. Im sure they will help! Thank you Jonas & Pham Ngoc Hoang for your superb work in helping me with all of my questions & fixing my technical concern!!!

ButterMakesMeHappy
Stany Zjednoczone
24 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 21 marzec 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

9 kwiecień 2023

Im using this app from a month, and their representive emma is doing great job, she answers all the questions and help setting good option sets on my website always, thankyou

mycustomhub
Pakistan
24 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 11 kwiecień 2023

Thank you so much for your 5-star rating! We are so glad to hear that you have had a great experience with our agent. We really appreciate your kind words and we are pleased to know that you have found our service to be helpful. Thank you for being a valued customer!

4 maj 2023

I love that they will always reply me promptly when I have trouble in the app. They always aim to settle my problem within a day and willing to work overtime for me just to settle my problem as they know how important it is to me. From the start of helping me to settle the problem they never find me troublesome and never give up on their work. They go extra mile by giving me advice and helping me to change the colors of the button as well. Their app have so much extra features which other app doesn't have it. I highly recommend this app to everyone.

Also wanted to special thanks Jennie and the technician Duong Nguyen Du for the help. They always explain clearly to me and ensuring that I understand how the app works.

My problem is finally solved. I hope that my 1 last problem will be solve in the near future which they are currently working on it.

Thank you so much for creating such a wonderful app.

Cozytods
Singapur
20 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 10 maj 2023

Thank you so much for your 5-star rating! We are glad to hear that our customer service team has been prompt and helpful in resolving your issue. We are also pleased to know that you found our app to be comprehensive and full of extra features. Special thanks to Jennie and Duong Nguyen Du for their outstanding help. We understand that you have one more issue to resolve and we are working our best to ensure it gets sorted out in the near future. Thank you for your feedback and for recommending our app to everyone.

Edytowano 9 kwiecień 2022

I searched for an app that would allow me to have multiple variations of my items and was not able to find any other app that was as easy to use or as professional. I am able to list well over 1000 variations for each of my items. Support for this app is also crazy fast and crazy good, as they were able to customize my packing slip code for me! I would recommend this app to any shop owner that is in need of variations. Annie and Hoang Pham were amazingly helpful and quick to respond, thank you! strangemotion4x4.com

Strange Motion 4x4
Stany Zjednoczone
20 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 13 kwiecień 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

14 czerwiec 2023

They have some of the most amazing customer support. The support team replies fast and helps with any issues! They helped me setup everything and helped fixed things for my store.

Moshi Bears
Stany Zjednoczone
19 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 15 czerwiec 2023

Thank you for your 5-star rating and kind words about our customer support team!

We are delighted that our team was able to help you quickly sort out any issues you had setting up your store. We appreciate your support!

14 kwiecień 2023

Amazing app. Works well for my business and a lot easier to assign to products compared to the MANY that I compared it with. Solid support team, highly recommend!

Tip The Tails
Stany Zjednoczone
19 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 14 kwiecień 2023

Thank you so much for your 5 star rating! We are glad to hear that our app works well for your business and that you found it easier to assign products to it compared to other apps you examined. It's also a huge plus to know that our support team had a good impression to you. We are continuously working hard to improve our products and services, so your kind words certainly mean a lot to us! Thank you for your support.

28 grudzień 2022

This is an amazing app for our online store! We have a store that sells Personalised Gift Hampers and wants to come up with more customisable options for the customer to select. BSS Commerce's app helped us achieve that.

I had a bit of trouble when setting up the App so I contacted their customer support via the live chat channel and got help from the support agent June Nguyen within seconds. Despite the slight time difference, she and her tech team did an amazing job. She provided comprehensive explanations and kept me updated at every step along the way. The technician, Developer Nguyen The Huy also helped me resolve the problem very quickly and accurately, and everything on the site now works exactly how I wanted. It's reassuring to have an App with great and timely customer support.

Fantastic support team and I would highly recommend this App if you're looking for a customisable option for your product page.

Yours Sincerely
Australia
19 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 5 styczeń 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

4 październik 2022

I used this app to add colour swatches to our products as the number of variants allowed in Shopify did not meet our requirements. This app is easy to use and understand and helped us create a solution that did not require excessive cost and time spent on it. The support for the app is excellent, with special mentions to Josephine Dao who has been a great help with answering our requests quickly and to the dev Son PT, Huy NT, Duong ND who have made some changes to the front end of the app so it fits our requirements.

Jo & Co Home
Wielka Brytania
15 dni korzystania z aplikacji
BSSapps (by BSS Commerce) odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!