Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
23 marzec 2022

App is unavailable. hint:Invalid OAuth callback.---------------------------------------------------------------

Lenses
Chiny
Około 2 miesiące korzystania z aplikacji
BSS Commerce odpowiedział(a) 23 marzec 2022

Dear,

Kindly receive our sincere apology for your experience.

When we came back to work today, we immediately checked the issue and informed you from our email: sales@bsscommerce.com. The Email title is: "[Product Options by BSS] - Hope you give us a chance to make the app work well for you!"
Can you kindly check and allow us to fix your experience?

Thank you so much.

Best,

Product & Variants Options team.

15 marzec 2023

Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you

iJay Backdrops
Wielka Brytania
1 dzień korzystania z aplikacji
BSS Commerce odpowiedział(a) 17 marzec 2023

Thank you so much for your 5-star rating! We're so glad to hear that you had great assistance with your set up and installation and that our customer service was perfect. We really appreciate your recommendation and we're thankful for your kind words!

17 luty 2022

I am just implementing this app on a new collection on my jewellery website...with over 30 different gemstone options combined with different chain lengths and matt or polished finishes the permutations are vast. This app is a breeze to use and seems to work seemlessly. You can choose the products you want to add it to and give different options for different products. Extremely versatile. I do need an option for an add on price for a couple of the options so spoke to Emma at BSS help - apparently this option will be available shortly and still free. (Emma was super helpful). Loving it!

Annika Rutlin
Wielka Brytania
Około 22 godziny korzystania z aplikacji
BSS Commerce odpowiedział(a) 17 luty 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Product & Variants Options Team.

20 październik 2022

I have installed this application on the websites I have administered so far. I had a hard time css the color options, so I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options. She is one of the very dedicated, friendly, and knowledgeable facilitators I have worked with. I also want to thank the dev Nguyen The Huy - who is expert and can resolve things quickly as a Hawkeye in the Marvel hero group for solving my problem quickly. I thought it would be done in a couple of hours but he fixed them in just an hour. Now that the option is showing up well on my store, both in my PC and mobiles. Once again, many thanks to Joy and the support team! Great app!

SENSES HOME
SRA Hongkong (Chiny)
Około 21 godzin korzystania z aplikacji
BSS Commerce odpowiedział(a) 12 grudzień 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

20 sierpień 2022

What a mess . . . . I change a setting in the options then save - and it doesn't save! It takes me at least 2 - 6 times of adjusting the setting and saving before it actually saves.

SkoolaMoola
Stany Zjednoczone
21 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 22 sierpień 2022

Dear,

Please accept our apology for your experience. The Product Options app has been published recently, so it could lack some compatibility. Our team is trying to integrate features between 2 apps.

We've sent you an email via sales@bsscommerce.com. If you can give us a chance, we can assist as far as we can if we have any helpful information.

Hope you can sympathize with us!

Best regards,

BSS Commerce Team.

4 grudzień 2022

Discount codes do not work when utilizing this service. We are super disappointed and have lost sales because customers couldn't make it work.

LovebyLait
Kanada
4 dni korzystania z aplikacji
BSS Commerce odpowiedział(a) 12 grudzień 2022

So sorry for the inconvenience you faced with our app.

You seemed to uninstall our app already but we haven't got the chance to support you yet. It would be great if you can reinstall our app again on your site and we will for sure assist you our best to improve your experience with the app.

Looking forward to working with you again!

12 maj 2023

Perfect service, the technicians are very reliable. The function of the app is very powerful, and it perfectly solved our problem! 5 star praise!

JOYTALE
Stany Zjednoczone
Około 2 godziny korzystania z aplikacji
BSS Commerce odpowiedział(a) 16 maj 2023

Thank you so much for your 5 star rating!

We appreciate your kind words and are delighted that our technicians were reliable, our app was powerful, and was able to solve your problem.

Thank you for your 5 star praise!

10 maj 2022

I have used this app for 2 different websites. Jonas is absolutely amazing & is so helpful. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone until Monday. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It's only in the beginning where I had more questions & needed help. As time goes on, I don't need to contact them very much now that things are set up. Since I've downloaded the app, I've seen so many upgrades & changes, which really gives me confidence that even though they are new, they are focused on improvement. I could go into so many specifics & details on how Jonas had helped me but I feel like my review would be so long & not relatable. The best I can say is that I've used all the features BBS offers & I've had the most complex questions. Sometimes I would even ask about adding tiny features that I didn't think were even possible, BBS found ways to make it happen within 8 hours. I highly recommend this app!

Peanuts & Crackerjacks
Stany Zjednoczone
11 minut korzystania z aplikacji
BSS Commerce odpowiedział(a) 17 maj 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

24 sierpień 2022

The app didn't work for our fulfillment software needs, but the devs were great at helping me with everything I needed in a timely manner.

JMK
Stany Zjednoczone