OPTIS Product Options, Variant

We've had an excellent experience with Optis Product Options. The app is powerful, easy to use, and provides the flexibility needed to create highly customized products and ordering experiences.

What truly stands out is their support team. The level of customer service is exceptional—fast, knowledgeable, professional, and always willing to go the extra mile to help with custom requests and troubleshooting. Every issue or question we've had has been handled promptly and with great attention to detail.

The quality of both the app and the support has exceeded our expectations. If you're looking for a reliable product options app backed by a team that genuinely cares about its merchants, we highly recommend Optis Product Options.

Very useful and intuitive app, especially thanks to the constant release of new features that make product customization easier and more flexible. Support is fast, effective and extremely available in handling requests and implementing improvements. Recommended!

We needed a third-party app, as our products require more options than Shopify's native feature allows. The app works well and performs exactly as described. When we needed to add an advanced feature, the team was incredibly helpful and responsive. They replied to our requests within minutes (even on a weekend) and implemented changes to our store quickly. We definitely recommend this app and the team behind it. Thank you again for your help and your outstanding customer service. It's much appreciated.

Christine from OPTIS was honestly unreal to deal with. I jumped on support because my add to cart wasn’t working and it felt like the app and Shopify weren’t talking to each other at all. She responded straight away, super friendly, and didn’t muck around. She jumped into the store, identified the issue quickly, and had their dev fix it on the spot. On top of that, she helped clean up a few things like duplicate fields, button styling, and even walked me through setting up options properly for group bookings. Nothing felt too hard and she just kept working through everything until it was sorted. Proper legend, made the whole process easy and stress free.

Sehr gute App! Ein grosser Pluspunkt ist, dass man die Optionen direkt im Shopify-Backend erstellen kann. Bei anderen Anbietern wird man oft auf die Website des Entwicklers weitergeleitet, das bleibt einem hier erspart, was die Arbeit extrem erleichtert. Auch der Support ist hervorragend: schnell, kompetent und zuverlässig.

One of the very few apps we pay for right now. Given our products it's not practical to make tons of variants so this is pretty vital to how we handle upgrades and modifications. And Cassie from their team helped us out today getting a nonsensical bug with the email formatting fixed.

We've had some challenges building our new website for the first time. When we had issues, we contacted OPTIS, and they always found a way to help us out. They are EXTREMELY quick with responses, and if the correspondent you're working with doesn't have the exact right answer, someone from the OPTIS team is always there to find the best solution for your business.

Guest services amazing, always ready to help you with the issues you might have and always supporting you in your vision and ideas you wanna bring to life. Already including in Shopify and very intuitive to use, you can personnalise kinda everything and if something is not already customizable, just reach out the guest service they will code it for you by their developers. I recommend.

Amazing app and even more amazing customer service! The app works really well, and the support team is always quick to respond and genuinely helpful. Highly recommend Optis!

This app has been a lifesaver for our store YardCardPlanet.com plus customer service is always great and always available.