Product & Variants Options , 88 avaliações
I recently had the pleasure of using the Product Variants Options app and I must say, I am thoroughly impressed! Not only is the app itself great, but the support team behind it is top-notch.
When I ran into an issue with the price add-on function not showing up on the mini cart and cart page, I reached out to their support team for assistance. I was assigned to Jolie Nguyen, who was incredibly friendly and enthusiastic about helping me with the app's basic settings. She made sure that I understood everything before we moved forward.
When it came to fixing the issue, Nguyen Duc Duong, one of the developers behind the app, was quick to respond and resolve the problem. He had the issue fixed within 24 hours and I was extremely impressed with his speed and efficiency.
Overall, I have nothing but positive things to say about the Product Variants Options app and the team behind it. The app itself is fantastic, allowing me to set up price add-ons
Great app, it is really easy to use and set up the options. Installation is relatively easy even with a theme that is not from Shopify. I had some questions regarding the installation and contacted support and Joy Nguyen was super quick and helpful. I really appreciate getting straight to the issue.
This app is a great value considering how much time and money it can save compared to custom solutions and absolutely great customer support.
Thank you so much for your amazing 5-star rating! We are so glad to hear that you found the app easy to use and set up the options, and that the installation with your theme was smooth. We also appreciate your kind words about our agent's helpfulness and promptness. We are humbled that you recognize the value of our app and the great customer support we provide. Thank you again!
I have tried every variant app under the sun and am beyond happy with this one! Emma and the technician Nguyen Duc Duon have been incredibly helpful with customising to my needs and the support is extremely fast. It has helped me streamline my operations significantly and I'm very grateful they have assisted so thoroughly to code in changes to match by theme.
They're also just so lovely to communicate with and happy to work on very minor adjustments.
Highly recommend Emma and the team at Product Options by BSS :)
Thank you so much for such a glowing 5 star review! We are so delighted to hear that Product Options has helped you streamline your operations significantly and that our agents have gone above and beyond in customizing the app according to your needs. We are truly appreciative of your kind words and for taking the time to write this lovely feedback. Thank you!
I downloaded and used the Product & Variants Options app, and I have to say that I am thoroughly impressed with it. Initially, I had a lot of questions and concerns about the settings and how to make the options work effectively on my site. However, I was able to reach out to the app's support team, and I was lucky enough to be assisted by Jolie Nguyen. They are very responsive and professional, and they go above and beyond to ensure that their customers are satisfied. I was extremely impressed with the level of customer service that I received, and it is clear that the team is genuinely committed to ensuring that their users have the best experience possible.
Jolie was the most patient and helpful supporter who took the time to walk me through the entire setup process. She provided me with all the necessary information and was very responsive to all of my questions and concerns. She even went the extra mile to help me contact the developer, Nguyen Duc Duong, when I encountered some issues while using the app. Even if my questions are extreme, they both found a way to figure it out.
The stress of creating a website that needs so many variations for each of our product is extreme and we have tried any different apps but this by far is better than the others! The simplicity of the app and the variations of the option sets excelled the other apps by far. The interface is very user-friendly, making it accessible even for those who are not tech-savvy.
All-in-all, if you are looking for a versatile and user-friendly app that can help you add custom options to your products, then the Product & Variants Options app is an excellent choice. With its intuitive interface, robust features, and excellent support team, you can't go wrong with this app. I highly recommend it!
Thank you for the wonderful 5-star rating and for your glowing review of the Product & Variants Options app! We really appreciate your feedback and it's great to know that our agents are providing excellent customer service and that you found the app user-friendly and feature-rich. We're glad that you found it such a good fit to create the variations of your product and thank you for recommending us! We hope you continue to enjoy using our app.
This app has taken so much stress out of creating my website for my small business! When i first started working on building my website through Shopify i felt so overwhelmed and as a beginner had no idea how to achieve the vision in had in my head, after coming across this app and struggling to work out how to use it i reached out to support and Emma has been absolutely amazing not only has she walked me through each of the extras that i wanted to add she logged into my website and has made sure everything i had already done was correct. I am so great full for her help and highly recommend this app!
Thank you so much Emma and team :)
Thank you so much for your 5 star rating! We are so glad to hear that our app has taken so much stress out of creating your website for your small business! We are also so glad that you got the help you needed from our support member. It's encouraging to know that the agent was able to help you achieve the vision that you had in mind. We really appreciate your kind words and recommendation! |
Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you
Thank you so much for your 5-star rating! We're so glad to hear that you had great assistance with your set up and installation and that our customer service was perfect. We really appreciate your recommendation and we're thankful for your kind words!
It's perfect! They are very responsive and competent.
Thank you so much for the 5 star rating! We appreciate your kind words about our responsiveness and competence. We are grateful for such a positive review. |
Emma solved my issue quickly and the app works great. **********************************************
Thank you so much for the 5 star rating! We pride ourselves on providing an excellent customer experience and it's wonderful to hear that you had a good one!
This app looks and works better than any of the other similar apps we've tried. I was looking for a clean design that was flexible and could be styled to look native in my store. With this app, you can create your own options and also I can customise the size, font, colors, position, etc. I had a few questions and customisations I wanted and June Nguyen was very responsive and kept me informed on the progress of my request and the status of the technical work which was finished quickly by Duong Nguyen Duc.
I'm now just waiting on a feature request which will just be the icing on the cake for what is otherwise a very nice piece of tech. The tiered plan means that we're only paying for the features we need which is refreshing.
Thank you so much for your 5-star rating! We are so glad that you appreciate the app and how it looks and works better than the other options you tried. We are also delighted that you found our design easy to style to your store. Additionally, we value your compliments towards our customer service and technical support teams June Nguyen and Duong Nguyen Duc who worked hard to assist you. We are pleased that you are taking advantage of our tiered plans and are happy to provide you with features only as you need them. Once again, thank you for choosing our app and taking the time to express your feedback.
The service works great. I got help quickly and the contact was effortless.
I was served well and professionally.
Special thanks to Emma, every treatment does a better than good job!
I recommend the App to everyone!
I tried a few different Product Option applications from the Shopify App Store, but Product Option by BSS impressed me the most, so I chose it. My work is made considerably easier by using this program. It allows me easily develop limitless choice sets that are applied to particular products and particular clients. Moreover, add-on prices function correctly on the product page, cart page, and checkout.
The service is excellent. I promptly received assistance, and communication was simple.
I received kind and competent service. I initially had trouble choosing default variants, so I asked the team for assistance and within a few hours, I had assistance. Emma deserves special recognition; she makes every treatment even better! She not only resolved every problem I brought up, but she also made sure to follow up with me to make sure I was happy with everything.
I want to appreciate the entire team especially Nguyen Duc Duong for their efforts in resolving my concerns and customizing the project to meet my needs as I write this review.
I urge everyone to download the app! Don't be reluctant to give it a shot!
Thank you so much for your 5-star rating and your kind words. We are truly grateful for your appreciation of our service, product, and team members. We are delighted that you were able to benefit from the full range of features and support offered by Product Option. We aim to always provide the best service and experience to our customers. Thank you again for taking the time to leave your review and for your ongoing support.