Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
23 de dezembro de 2022

When I first installed the app it was easy to install but wasn't installed on the right parts of my website. I reached out to Joy Nguyen at support and she was very easy to communicate with about getting the issues fixed and she knew just what I was talking about. She told me that developers, Nguyen The Huy and Nguyen Duc Duong would be on the case as fast as possible. They fixed the issue in just a day and made the website look just how I wanted it. These guys are the real deal and were such a big help. Furthermore, they even fixed errors or bugs I found later on in my website development process.

Thank you Joy Nguyen, Nguyen The Huy, and Nguyen Duc Duong.

Envelove
Estados Unidos
5 meses usando o app
BSS Commerce deixou uma resposta 27 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

17 de abril de 2023

Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one

Zilla Kids
Reino Unido
4 meses usando o app
BSS Commerce deixou uma resposta 19 de abril de 2023

Thank you for your 5-star rating! We are delighted to hear that your experience with our customer service was fast and helpful. We appreciate your support and will continue to strive for excellence.

18 de fevereiro de 2023

This is a great app that I put on the site. All the features work great. I had some problems while installing it, so I contacted support and they helped me quickly. Especially thanks to Emma and the technician (Nguyen Duc Duong).

StarCasesCo
Letônia
4 meses usando o app
BSS Commerce deixou uma resposta 23 de fevereiro de 2023

Thank you so much for your 5 star rating! We are so ecstatic to know that you were able to get the app installed with the help of our support staff especially Emma and Nguyen Duc Duong. Thank you for your positive feedback on the app and its features!

13 de janeiro de 2023

This app is both elegant and easy to use. We have a few minor glitches with the installation and reached out to BSS Commerce for support. Through a little bit of back and forth we were able to resolve the issue and the app is driving additional conversions on our site. It's worth noting that we received exceptional and incredibly patient team members June Nguyen and their developer Huy The Nguyen who quickly fixed our issue. All the CSS and the app are great, and I found the app is kind of easy to set up. Keep up the amazing work and I'm looking forward to seeing all the updated features that this app will bring me, team. If you are looking for a user-friendly app, try to check this app from the BSS team.

Cosy Canvas
Lituânia
4 meses usando o app
BSS Commerce deixou uma resposta 16 de janeiro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

13 de março de 2023

It's perfect! They are very responsive and competent.

Mon Petit Sitron
França
4 meses usando o app
BSS Commerce deixou uma resposta 15 de março de 2023

Thank you so much for the 5 star rating! We appreciate your kind words about our responsiveness and competence. We are grateful for such a positive review. |

10 de outubro de 2022

Thank Joy and dev expert Duong Nguyen for their help!
Even outside working hours, Joy will reply to my email as soon as possible
Duong Nguyen helps me solve problems so quickly and without delay
I subscribe to many apps in Shopify,
The service team of this company impressed me deeply,
It can be said that it is the most service-oriented company,
It is also the best service team,
I have the greatest confidence in subscribing to their apps
I don't need to worry about any problems.
Thank you, Joy and Duong Nguyen!

AOOS
Estados Unidos
3 meses usando o app
BSS Commerce deixou uma resposta 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

23 de novembro de 2022

A solid app. Enough flexibility to be a regular fixture in various promotional activities but also intuitive to use once some familiarity is developed. We've seen no bugs or flaws so far.

Will Leather Goods
Estados Unidos
3 meses usando o app
BSS Commerce deixou uma resposta 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

10 de maio de 2022

I use this application a lot to have each product that I sell well organized and it gives my clients a super advantage and they love it! Yesterday I had a minor problem with the app so I asked the customer service for help, they were super fast and solved my problem in less than 3 hours. thank you Emma and her technician for solving the problem and making my online store work perfectly again.

KataDeAmore
Estados Unidos
3 meses usando o app
BSS Commerce deixou uma resposta 17 de maio de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

7 de janeiro de 2023

A big shout out to Joy Nguyen and Nguyen The Huy who solved my issue! I had some incompatibility issues between BSS option app and Pickup app. At first the two apps were not compatible with each other. Then I reached for both dev team of both apps and I received great support from them, especially BSS team! BSS dev team, especially dev Nguyen The Huy exchanged a lot of information about checkout button event and add cart event with the dev team of Pickup app via Joy Nguyen - support agent. Joy is attentive and always caring to my case. Then they do all things about the coding system for my site about the compatibility event and thankfully, it seems working. Though the Pickup app is not totally compatible with BSS option app (due to the another app changing some “action” of form cart page, which leads to null value), dev expert Nguyen The Huy has manually edited code for my only site so that both 2 apps work well at my site. I highly recommend you guys come to reach the support service of this app if you want to have any incompatibility issue and any app issue. Joy then told me to remove the payPal options from product and cart page so that the app run well. Thank you guys so much for your detailed dedication!

CakeBoulevard
Reino Unido
3 meses usando o app
BSS Commerce deixou uma resposta 13 de janeiro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

28 de setembro de 2022

I am very grateful for Joy and Nguyen Duc Duong's service, very timely service and patient help. By the way, this app is an excellent app on Shopify!

Amid Neon
Estados Unidos
3 meses usando o app