OPTIS Product Options, Variant
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We recently installed Optis on our new website and it is working well so far. The Optis team were very quick to assist us with tweaks we needed during installation. It's allowed us to offer a much wider variety of options for our products with some useful conditional logic applied based on what the customer selects.
Thank you so much for your great review! 😊 We’re glad to hear that everything is working well on your new website and that the setup went smoothly.
It’s awesome to know that OPTIS is helping you offer more product options with conditional logic - that’s exactly what we aim for!
If you need any further tweaks or support as you continue using the app, we’re always here and happy to help.
Great app with an amazing support team! They’re always available and go above and beyond to help with CSS customizations and pricing for different markets. Communication is clear and fast. Highly recommended!
great add-on, extremely powerful already with the free version, with an excellent support team.
they helped me install a couple of extremely important additional features in a matter of minutes.
highly recommended.
Sehr gute App! Ein grosser Pluspunkt ist, dass man die Optionen direkt im Shopify-Backend erstellen kann. Bei anderen Anbietern wird man oft auf die Website des Entwicklers weitergeleitet, das bleibt einem hier erspart, was die Arbeit extrem erleichtert. Auch der Support ist hervorragend: schnell, kompetent und zuverlässig.
I really wanted this to work smoothly, but my experience has been quite frustrating.
I built a custom solution myself because managing preorders through the app was very time-consuming. For every product variant, I had to manually set things up just to show “preorder” when stock hits zero. If you have a large catalog, this becomes extremely difficult to manage.
A simple automation — like automatically switching to “preorder” when variant quantity is 0 — would solve everything, but unfortunately, that functionality is still missing. I even upgraded to the platinum plan expecting better support or features, but nothing really changed.
Another issue is with the “Buy with Shop” button. Instead of directing users to a sign-in page first, it sends them straight to checkout, which disrupts the normal customer flow and creates confusion.
In the end, I had to fix everything on my own. I appreciate the idea behind the app, but it still lacks some basic, essential automation features that would make it truly useful for store owners handling multiple products.
Hi Annam Ahmad,
First, regarding the preorder functionality: we completely understand your expectation for automatic switching when inventory reaches zero. However, this type of workflow falls under a more specialized preorder system. As mentioned in our previous conversations, our app focuses on product options and customization, and while we can help adjust the display (e.g., showing preorder on Add to cart button), full preorder automation typically requires a dedicated preorder app. We did our best to support and provide possible workarounds, but we understand it didn’t fully meet your needs.
Regarding the “Buy with Shop” button, we didn’t receive any report about this issue during your usage. In most cases, our app follows Shopify’s default checkout flow and does not override or alter the behavior of accelerated checkout buttons like “Buy with Shop.” Had we known earlier, we would have been more than happy to investigate and assist further.
We’re sorry that the app couldn’t fully deliver the experience you were expecting. That said, we’re glad we were able to provide a solution and compensation during the process.
Your feedback is valuable to us, and we’ll continue improving the app to better support merchants with more advanced needs in the future.
Best regards,
OPTIS team
It seems to be the right fit for my products. There are many options that I present to my customers and it makes my website successful. People are willing to buy because they are truly getting something that fits their taste. It just makes the requirements of the web design quite demanding. I just started setting it up but OPTIS product options has got me on the right path after many days of trying to get it done right.
Thank you so much for sharing your experience! ⭐
We’re really glad to hear that the app is helping you present the many options your customers need and support the level of customization you’re aiming for. It’s great to know that it’s helping you move in the right direction after all the effort you’ve put into setting everything up.
We truly appreciate your thoughtful feedback and your support. If you ever need any help while continuing to set things up or optimize the design, please feel free to reach out - we’re always happy to assist. 😊
I don't normally write reviews, but this one is worth it. OPTIS Product Options turned out to be an excellent application. It is simple, works just as it should, and any minor changes I required were simple to do. The pricing is spot on. It feels fair and provides exceptional value without reducing your revenue.
What particularly impressed me was the level of service. They didn't simply help me make the changes I desired; they also offered enhancements to make the layout and flow better for my consumers. I've never received such excellent Shopify assistance before. They were speedy, pleasant, and truly interested in assisting me with the best possible setup.
If you’re looking for a product options app, this one is absolutely worth it. Five stars from me.
Thank you so much for taking the time to write this - it really means a lot to us! 😊
We’re so glad to hear the app has been simple to use and working exactly as you expected, and that the pricing feels fair and valuable for your business - that’s something we always try to get right.
Your words about our support truly stand out to us. It’s great to know that the team could not only help with your requests but also suggest improvements to enhance your store’s layout and overall experience. That’s exactly the kind of support we aim to provide.
If you ever need anything or want to explore more ideas, we’re always here to help! 🙌
Great app for helping us with our product personalisation options and creating a new way to display add ons, with a super responsive and helpful team who are always on hand to help no matter what time or day
Thank you so much for your amazing review! 😊
We’re delighted to hear that the app is helping you with product personalization and creating a better way to display add-ons - that’s exactly what we aim for!
It also means a lot to know our support team has been responsive and helpful whenever you need us. We’re always here for you, no matter the time 💙
Great app with plenty of advanced features that will take your store to the next level. It gives you a lot of flexibility and control over product options and variants. The support team is also very responsive and helpful — they quickly understood our issue and offered to fix it directly on our store. Highly recommend!
Thank you so much for the fantastic review! ⭐️ We’re thrilled to hear that the app’s advanced features are helping you gain more flexibility and control over your product options and variants.
It’s also great to know that our support team could quickly understand your issue and assist you directly. Providing responsive and helpful support is something we always strive for.
We truly appreciate your recommendation and your support. If you ever need anything else, feel free to reach out - we’re always happy to help! 😊
Guest services amazing, always ready to help you with the issues you might have and always supporting you in your vision and ideas you wanna bring to life. Already including in Shopify and very intuitive to use, you can personnalise kinda everything and if something is not already customizable, just reach out the guest service they will code it for you by their developers. I recommend.
